This position will support the Peoria, IL region.
The Regional Lead is responsible for day to day management of the UPH Care Management program in their region. This includes responsibility for in patient, cross continuum, and ambulatory program and resources. This role is responsible for both operational and clinical activities to ensure a comprehensive, cohesive, and coordinated approach to the care of patients over time and across the entire spectrum of healthcare services.
The Regional Lead has a dual report to the UPH Care Management Executive and to the Regional Executive responsible for Care Management and/or Population Health in their region. The Regional Lead accepts responsibility from UPH Care Management Executive for deployment of consistent processes and workflows to achieve established outcomes. This individual accepts responsibility from the Regional Executive to allocate resources across the enterprise and utilizes the regional executives’ sponsorship to remove barriers or silos that impede the work.
Position is required to work closely on behalf of patients with all stakeholder groups across the continuum of care and must be visible across the region and regarded as the Regional Lead. This role requires the ability to lead through influence, as well as formal authority.
Operational Skills: Uses solid care management leadership skills to assure that quality patient care and services are delivered throughout the continuum of care, including program deployment, enhancement, and resource allocation.
Care integration Utilizes strong operational skills and knowledge to integrate services within the Organization and across the continuum of care contributing to a seamless delivery of care/products
Leadership/staff Development: Demonstrates and trains staff on the knowledge and skills necessary for providing care management within specific sites of care and across the continuum.
Service Line Performance & Outcomes - Assures that Service Line outcomes including clinical quality, patient/staff experience, and financial targets are achieved.