UnityPoint Health

  • Patient Observation Technician-Clinical Staffing

    Requisition ID
    Nursing Aides, Assistants, and Techs
    US-IA-Des Moines
    1200 Pleasant St
    3020 UnityPoint Health Des Moines
    Salary Minimum
    USD $12.20/Hr.
    Des Moines
    Telesitter Monitoring
    Scheduled Hours/Shift
    11pm-7:30am; also works every other weekend (24 hours/week)
    Work Type (Portal Searching)
    Part Time Benefits
  • Overview

    The patient safety companion provides patient monitoring services either through direct patient observation or through the central monitoring center in order to provide a safe environment for patients.


    • Demonstrates understanding and proficiency of the use of the patient monitoring software while functioning as a remote monitoring technician. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room
    • Provides 1:1 direct observation (sitter in patient’s room) to assigned patient to prevent patient self- injury in situation where patient/family is unable to do so.
    • Demonstrates the knowledge and skill necessary to provide the appropriate care to a patient population based on the patients individualized treatment plan as delegated by the RN.
    • Accesses assigned nursing/nursing support staff on assigned area immediately in case of emergency, or as needed to provide patient care on routine basis.
    • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
    • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit/work area and upon completion of shift assignment.
    • Coordinates meal and break times with team and informs appropriate team members prior to leaving monitoring station for any reason to ensure constant patient observation.
    • Participates in a collaborative identification and reporting of patient safety issues.
    • Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse.
    • Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
    • Demonstrates initiative to improve quality and customer service.
    • Balances team and individual responsibilities, objective and open to other’s views, gives and welcomes feedback, contributes to positive team goals, puts success of team above own interest.


    Education: High School graduate or GED.


    Experience: Familiarity with healthcare environment preferred. Basic computer skills required.


    License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons. Must possess and maintain current Basic Life Support (BLS) certification or obtain certification within three (3) months from date of hire.


    Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office – basic computer skills. Customer/patient focused. Critical thinking skills using independent judgment in making decisions.


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