Performs routine dietary services to patient care areas according to established quality standards. Consistently utilizes a holistic approach considering physical, psychological, social, spiritual, educational, safety, and related criteria appropriate to age of the patients served in the assigned area. Serves, and stores food according to specified menu and dietary procedures. Performs proper cleaning and sanitation of foodservice equipment, and work area. Successful performance of this work will result in safe food to patients and guests of UPH-DM. Provides exemplary customer service skills. Must be able to deliver, set up and serve food to patients, visitors and staff on a limited time schedule. Perform specified cash handling duties. Acts as a liaison between the patient, Food & Nutrition department and Nursing Services and attends to all patient food needs. Ability to communicate effectively with patients, families and all hospital staff.
Communicates effectively with patients, guests, and hospital personnel. Explains Room Service Program to patients and families. Assists in meeting patients’ dietary needs by preparing them for each meal to include assisting with menus, passing and collection of meal trays, explanation of diets, distributing water and nourishments and responding to patients’ requests, charting patient food, beverage and water intakes. Assist patients with opening containers and utensils on the tray and adjust tray stands. Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately. Follows daily and weekly cleaning assignments and checks out with the supervisor prior to badging out. Cleans and maintains the kitchen pantries. Works as a team player and portrays a “can do” motivated attitude.
High School Diploma or GED equivalent, or currently enrolled in High School, prefer previous experience in customer service skills preferred but not required. Must have critical thinking skills to be able to make decisions independently. Must be able to read, write, speak, and understand fluent English, and perform basic math. Gold Level National Career Readiness Certification preferred. DMACC Workforce Training Academy Healthcare Support Certificate preferred.
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed