UnityPoint Health

  • Registration Specialist-Scheduling/Registration Services

    Requisition ID
    2018-52308
    Category
    Registration and Scheduling
    Location
    US-IA-Cedar Rapids
    Address
    1026 A Ave NE
    Affiliate
    1010 UnityPoint Health CR St Lukes Hospital
    City
    Cedar Rapids
    Department
    Patient Access
    State
    IA
    FTE
    1.0
    FLSA
    Non-Exempt
    Scheduled Hours/Shift
    Monday - Friday 7:00AM to 3:30PM
    Work Type (Portal Searching)
    Full Time Benefits
  • Overview

    POSITION SUMMARY

     

    The Registration Specialist will facilitate the patient intake process by performing quality functions for registering patients into the hospital computer system. This highly visible position must be aware of the importance and impact the position has on the hospital public relations.  Positive human relations skills are necessary and required to be exhibited at all times. 

    Responsibilities

    Essential Duties & Responsibilities

     

    • Provides timely, courteous registration services.
    • Ensures accurate registration and verification of patient information and updates patient information as appropriate, including precertification and approval requirements.
    • Greets and receives incoming patients providing quality customer service.
    • Facilitates patient registration through performance of pre-registration procedures.
    • Completes scheduling of diagnostic and therapeutic services.
    • May assist in transporting medicaitons that are not controlled substances.
    • Provides documentation in patient document file in accordance with department policies and procedures
    • Performs clerical functions which support patient care and business services as designated by shift duties or as assigned by supervisor.
    • Answers telephones, questions and refers patient calls to appropriate person.
    • Attends and participates in scheduled department meetings.
    • Is aware of hospital and department compliance requirements for federally funded healthcare program (e.g., Medicare and Medicaid) regarding fraud, waste and abuse. 
    • rings any questions or concerns regarding compliance to the immediate attention of department or hospital administrative staff.
    • Purposefully conducts all aspects of the job in an ethical manner in support of the hospital's commitment to ethical behavior in all areas of personal and processional activity.
    • Interacts with other hospital departments providing appropriate registrations as needed.

    Qualifications

    PERSONAL SPECIFICATIONS

     

    Education:   Must have high school diploma.

     

    Qualifications/Experience: Must demonstrate an aptitude and interest in registration and scheduling functions. Experience with computer systems is required. Medical terminology is helpful. Must possess excellent communication skills. Must read, write and speak fluent English.

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