UnityPoint Health

  • CMA or LPN - Waverly Family Medicine Clinic

    Requisition ID
    312 9th St SW
    9200 UnityPoint Clinic Affiliate
    Fam Med- RohlfMem- WL
    Scheduled Hours/Shift
    M-F, 8:00am-5:00pm (may include 1/2 day off/week)
    Work Type (Portal Searching)
    Full Time Benefits
  • Overview

    Certified Medical Assistant (CMA)

    Waverly Family Medicine Clinic

    FT, Daytime hours


    Certified Medical Assistants at UnityPoint Clinic are a major component of a patient's journey. From answering questions, to giving vital information to family members, clinical assistants help ease the minds of everyone who enters the facilities. As one of the first lines of defense in the medical process, clinical assistants lend a major hand in keeping our clinics running smoothly. Lively and energetic clinical assistants will help patients learn and grow. A positive experience is the core of the UnityPoint Clinic mission to give patients the best health care experience. At UnityPoint Clinic, we want your CMA career to benefit you as you help every patient. With training and places for growth, UnityPoint Clinic wants to help you make the most of your education and experience.


    Essential Functions and Responsibilities:

    • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
    • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
    • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding. 
    • Answer questions and provide teaching to patients and family members. 
    • Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes. 
    • Provide information to appropriate regulatory agencies (i.e. health department).
    • Facilitate and support relationships between providers (e.g. within clinic, referring) and with ancillary services.
    • Demonstrate the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
    • Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements
    • Thoroughly understand anatomical impact (phases/stages, thresholds) for clinic specialty services including co-morbidities and influences impacting patient care and treatment.
    • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure. 
    • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
    • Meet the department work schedule.
    • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
    • Maintain compliance with Personnel policies and procedures.
    • Monitor environmental conditions in order to secure protected health information.
    • Maintain regular and consistent attendance at work.
    • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
    • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
    • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
    • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.


    • Graduate of an accredited program for Medical Assistants.
    • Current CME certification for National Certified Medical Assistant from the NCCT or AAMA.
    • Previous clinical experience in a medical office preferred.
    • Computer data entry experience.
    • BLS and Mandatory Reporter certification.
    • Strong interpersonal skills.
    • Ability to work as a team member.
    • Ability to understand and apply guidelines, policies and procedures.
    • Able to write, read, comprehend and speak fluent English.
    • Strong computer skills.
    • Strong verbal and written communication skills



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