UnityPoint Health

  • Process Improvement Engineer

    Requisition ID
    2018-49659
    Category
    Quality
    Location
    US-IA-Des Moines
    Address
    3620 SW 61st
    Affiliate
    9010 Administration
    City
    Des Moines
    Department
    Process Excellence
    State
    IA
    FTE
    1
    FLSA
    Exempt
    Scheduled Hours/Shift
    M-F 7a-5p
    Work Type (Portal Searching)
    Full Time Benefits
  • Overview

    The Process Improvement Engineer is responsible for helping to build an organization-wide culture of continuous improvement.  To do this, this position partners with key stakeholders to lead improvements. Additionally, this position supports staff within each department as they embed improvement tools and methodologies in their culture.  This position utilizes a variety of Six Sigma, Lean, WorkOut and Change Management tools to accomplish these objectives.  It is of utmost importance this position excels in relationship building and focuses on top notch customer service.

    Responsibilities

    Facilitating Improvements

    • Partners with key stakeholders and managers and provides consultation as a subject matter expert
    • Investigates core business processes, and develops recommendations for improvement and facilitates implementation to resolve matters of significance on behalf of management
    • Effectively facilitates a variety of audiences through a variety of methods
    • Carries out major assignments in conducting operations by improving processes and efficiencies
    • Partners with Analytics to support data collection and analysis
    • Organizes work efforts and accountability in a project environment
    • Prepares documentation and supplies

    Training of Improvement Tools and Methodologies

    • Strong understanding of process improvement tools and methodologies
    • Ability to mentor staff
    • Easily translates process improvement to individual needs with staff

    Customer Service and Team Collaboration

    • Adaptable to meet the needs of our customers
    • Attend and participate in team meetings
    • Aid in the development of an action plan for department opportunities for improvement
    • Keeps the patient as the center of decision making

    Qualifications

    Education

    • Bachelor’s degree in related field or direct and applicable work experience
    • Master's degree preferred

    Experience

    • 0-5 years experience in process improvement
    • 5+ years experience in process improvement preferred

    Certifications (one of the following)

    • Lean
    • Six Sigma
    • WorkOut
    • Change Management
    • Baldridge (preferred)

    Skills

    • Charter creation
    • Process mapping
    • Gap Analysis
    • Root Cause Analysis
    • Action Planning
    • Control Plan
    • Data Analysis
    • Proficient in Microsoft:
    • Excel
    • PowerPoint
    • Word
    • Project
    • SharePoint
    • Project Management (preferred)

     

     

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