UnityPoint Health - St. Luke's
Shift: Part-time with benefits. Shift is flexible.
The PFC/CAC assesses patients’ financial and insurance information in order to determine Medicaid, Marketplace, or other Community Programs or Resources. Assists with the actual insurance enrollment processes. Manages accounts that require a detailed, large scope analysis of payment/insurance options in order to secure reimbursement. Handles active, unbilled, self-pay and high dollar inpatient and outpatient accounts. Receives account referrals from Pre-access Department, Utilization Review Staff, Patient Access Staff, Physicians, Central Business Office Managers and others for high deductible, out-of-pocket expenses, unresolved or pending claims, out-of-network procedures and other financial risk issues. Counsels’ patients that have previous debt, with poor payment history, are unresponsive or uncooperative in implementing appropriate payment solutions.
Patient Financial Coordinator/Counselor -
Basic UPH Performance Criteria
Minimum Work Experience
Required Skills, Knowledge, and Abilities