UnityPoint Health

  • Community Support Specialist - Berryhill

    Requisition ID
    Patient Services
    US-IA-Fort Dodge
    802 Kenyon Rd
    7020 UnityPoint Health Trinity Regional Medical Ctr
    Fort Dodge
    Community Support Program
    Scheduled Hours/Shift
    Monday - Friday 8am-4:30pm
  • Overview

    UnityPoint Health - Fort Dodge

    Community Support Specialist - Berryhill Center

    FTE: 1.0 (Full-time, 40 hours per week)
    Shift: M-F 8a-4:30p


    • Provide direct care to patients to maintain successfully and safely in independent living.
    • Provides at home or office, in community or by phone visits to assigned patients to monitor home conditions and supervise/support activities of daily living.
    • Completes Functional Assessment and Initial Treatment Plan within 30 days of admission to program, in conjunction with patient.
    • Completes review of Functional Assessment and Treatment Plan every 6 months, in conjunction with patient.
    • Provides education on medication and symptom management to assigned patient.
    • Assists patients in determining and obtaining needed If multiple service involvement, coordinates services on behalf of the patient.
    • Conducts ongoing assessment of assigned patients' mental health.
    • Provides transportation, when needed, for medical appointments and other client related needs.
    • Documents service provision, as required by standards, in a timely manner.
    • Assists with appointment scheduling and message taking regarding symptoms and medications. 
    • Maintains strict patient confidentiality/follows HIPAA guidelines.
    • Participates in Center's operations demonstrating professional behaviors to include supporting goals of the Center and maintain awareness of resource utilization.
    • Provides clinical support to physician/ARNP/ PA for complex cases requiring case management, for example, contacting doctors and other health care providers to coordinate services.
    • Works cooperatively with referral agencies in coordinating services to ensure optimal consistency of service provisions.
    • Maintains and develops professional relationships with all outside agencies and external customers by communicating in an efficient, professional and courteous.
    • Demonstrates positive customer.
    • Maintains compliance with Human Resources policies and procedures including the dress code.



    • Preferred Associates or Bachelors degree in Social Work, Human Services, or another Human Service related field.


    • None


    • One (1) to two (2) years preferred experience within a behavioral health setting.



    • Ability to delegate wisely, exercise good judgment, maintain good interpersonal relationships, adapt to change, evaluate critically and think creatively.
    • Must demonstrate knowledge and skills required for specialized area of assignment.
    • Must demonstrate knowledge and skills necessary to provide care appropriate to adult and geriatric patients.
    • Must demonstrate effective communicationskills, i.e., demonstrates effective written and oral communication skills for use with physicians, co-workers, other clinic/hospital personnel, as well as the public.
    • Requires good organizational skills.
    • Must be able to objectively perform initial assessment of patient’s condition along with needs related to adult and geriatric behavioral health patient.
    • Must possess the ability to effect planned change in apositive manner.
    • Ability to work effectively with others, think creatively and communicate effectively,
    • Requires working knowledge of community agencies. Utilizes computer documentation effectively.
    • Must have a valid driver’s license, auto insurance and reliable transportation.          


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