UnityPoint Health

  • Patient Access Associate

    Requisition ID
    2018-45671
    Category
    Registration and Scheduling
    Location
    US-IL-Moline
    Address
    500 John Deere Rd
    Affiliate
    6020 UnityPoint Health QC Trinity
    City
    Moline
    Department
    Patient Access
    State
    IL
    FTE
    0.3
    FLSA
    Non-Exempt
    Scheduled Hours/Shift
    Monday through Thursday; 3:00 pm to 6:00 pm
  • Overview

    Patient Access is responsible for collecting Patient demographic information, insurance information, and performing various administrative duties.

    Responsibilities

    • Creates accurate and thorough registration records for each patient visit. 
    • Secures appropriate signatures, financial information and documents. 
    • Screens for payer medical necessity requirements and benefit eligibility on appropriate accounts.
    • Pre-registers scheduled accounts via contact with patients, physicians or appropriate information sources.
    • Obtains insurance eligibility, benefits for inpatient and outpatient, scheduled and nonscheduled visits. 
    • Updates demographic and insurance information in system as needed.  
    • Initiates collection process by contacting patients/representatives about date of service deductibles, coinsurance and copayments. 
    • Establishes financial arrangements with patients according to policy. 
    • Primary documentation source for access and billing staff.

    Qualifications

    • High School Diploma or equivalent
    • Two years of experience in a hospital patient access/patient accounts department, medical office/clinic or insurance company is desired.
    • Experience interacting with patients and a working knowledge of third party payers and collections is preferred. 
    • Previous customer service experience. 
    • Prior experience with verification and payer benefit and eligibility systems is preferred.
    • Knowledge of Medical Terminology is preferred.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.