Choose a career that matters with UnityPoint Health Des Moines! UnityPoint Health - Des Moines is a family of four hospitals including Iowa Methodist Medical Center, Iowa Lutheran Hospital, Blank Children's Hospital and Methodist West Hospital. Our team members are the compassionate core of who we are and how we serve our patients and visitors every day.
Provide information and available options to patients and their family members who need assistance with their hospital bills in a manner that promotes a favorable image of UnityPoint – Des Moines. Shares multiple financial options with patients for getting their hospital bill paid based on their financial status and resources. Sets up monthly payment arrangements for those who are unable to pay their portion of their hospital bill in full and provides bank loan and/or financial assistance applications based on patient needs. Provides patient and physician offices with price estimates for procedures. Reviews all inpatient and ambulatory accounts generated in Patient Access to ensure that pre-certification authorizations and insurance benefits are obtained and documented within designated time frames. Successful fulfillment of these responsibilities will ensure that patient financial needs are met and hospital claims are reimbursed to the fullest extent. Updates pre-certification requirements when the level of care has been changed to ensure pre-certification requirements are met.
EDUCATION: High school graduate or GED equivalent is required.
EXPERIENCE: One year previous experience in Patient Access or Billing required with demonstrated competency working with third party payers to meet notification and pre-cert requirements. Knowledge of third party payer processes and billing procedures required. Must have experience using computer based software including word, excel and access data bases, minimum typing of 40 wpm. Accurate data entry with numbers, letters and the ability to spell medical terms correctly is required. Previous customer service is desired, but all staff members must have the ability to work with all age groups in a professional and positive manner.
LICENSES/CERTIFICATIONS: Obtains MarketPlace certification within 6 months of employment and maintains this certification while in the position. Obtains Medicaid Presumptive certification with 3 months of employment and maintains this certification while in this position. Medical Terminology.