UnityPoint Health

System Engineer

Requisition ID
2017-39883
Category
Information Technology
US-IA-Cedar Rapids
3851 River Ridge Drive NE
Affiliate
9010 UnityPoint Health System Services
Cedar Rapids
Department
Infrastructure App
IA
Salary Minimum
USD $28.53/Hr.
FTE
1.0
FLSA
Exempt
Scheduled Hours/Shift
8-5 Monday - Friday Rotating on-call

Overview

Responsible for the the definition, design, test, implementation, and documentation of Enterprise wide Intel-based server infrastructure solutions and standards.

Participates in consulting services, project management, operating system evaluation, system capacity and performance, configuration management, security, automated monitoring/alerting, disaster recovery, and establishment of enterprise standards. Assists with the development of operational support documentation for the system hardware and software to be supported, monitored, and administered by the Operations department. Working knowledge of all hardware and software that supports the enterprise.

 

Provides efficient and effective systems to furnish healthcare providers with the information to deliver top quality health care by working with the Director of Technology, Manager of Infrastructure Applications, other IT management and staff, and external entities.

 

Excellent communications skills will be used to keep all key entities informed of project progress and ongoing support of the system. Responsible for supplying input for policies and procedures for the enterprise.

Responsibilities

  • Participates in the definition, design, test, implementation, and documentation of Enterprise wide Intel-based server infrastructure solutions and standards.

  • Evaluates and tests new developments in technology to determine their applicability to the system infrastructure and how we can use them to improve productivity.

  • Assists with the development of configuration management procedures for all systems (desktop and servers).
  • Participates in the definition, design, and implementation of system security solutions and procedures.
  • Assists with the definition of a capacity plan to ensure orderly growth with acceptable response time throughout all systems.
  • Evaluates user departmental devices/system requests to determine appropriate hardware and software specifications.
  • Develops system operational support documentation to be utilized by the Operations department.
  •  Assures compliance with federal, state, and local laws or regulations. Effectively prepares and complies with voluntary accreditation as accepted by the healthcare   organizations we serve.
  •  Provides input into preparation of project plans monitoring own task schedule.
  •  Works collaboratively with other IT group members to ensure optimal network functionality.
  •  Provides training and technical guidance to Associate System Engineers and Operations department staff.
  •  Provides 24x& night and weekend on-call coverage as scheduled. May assume additional on-call responsibilities as directed by Manager.
  •  Works closely with other department teams to ensure efficient and effective implementation of project solutions.
  •  Provides project status reports on a regular basis for assigned active projects and tasks.
  •  Provides input for system infrastructure hardware and software recommendations to maintain optimal system performance, maintainability, and security.
  • Maintains regular and consistent attendance at work.
  • Adheres to all UnityPoint Health Personnel policies and procedures, departmental policies and Safety guidelines.
  • Behaves in a manner consistent with all Corporate Compliance policies and procedures.

Qualifications

Education:

  • Bachelor’s degree in Engineering, Computer Science. Equivalent education and work experience will be accepted only if previous experience applies to specific systems. Advanced industry specific training and certification preferred.

Experience/Skills:

  • 2-4 Year’s Experience with VMware 6.0 or higher. 
  • 1-2 Year’s Experience with Citrix XenApp 7.6 or higher
  • Citrix Netscaler experience preferred.
  • Experience using Intel management software (Dell Open Manage,  Lenovo XClarity) preferred.
  • Experience Installing Intel based servers and related equipment into Data Centers is Required.
  • Functional knowledge of basic networking concepts
  • Must be able to lift / carry up to 50 lbs.
  • Minimum of two years experience in system infrastructure design and implementation.
  • Extensive knowledge and experience with network operating systems, desktop hardware and software, server hardware and software, server based application deployment, enterprise storage and backup, high availability, and system security.
  • Knowledge of healthcare industry systems preferred.
  • Ability to understand and deal effectively with problems and opportunities, which arise, in a complex multiprocessing environment is crucial.

  • Understands computer system functionality, limitations, and architecture of supported applications. System Engineer
  • Ability to work as a team member, creating and maintaining effective working relationships.
  • Ability to understand and apply guidelines, policies and procedures.

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