UnityPoint Health

Clinical Supervisor-Nursing

Requisition ID
Leadership - Nursing
11333 Aurora Ave
9400 UnityPoint at Home Affiliate
Admin- HC- DM
Scheduled Hours/Shift


UnityPoint at Home

1.0 FTE- Weekdays

Urbandale, IA



  • Provides supervision for the clinical team related to productivity, quality, documentation, service delivery and attainment of financial outcomes.
  • Approves and coordinates coverage for staff absences, vacations and maintains staffing needs in accordance with safe patient care and quality standards.
  • Monitors productivity, clinical assignments and direct supervision of scheduling workflows to ensure compliance with established operation metrics and compliance with regulation standards.
  • Provides staff assignments based upon patient acuity, geography and clinical staff expertise
  • Provides coverage for supervisory staff during absences/vacation requests and leadership call responsibility as assigned.
  • Facilitate case conference sessions for care coordination, discharge planning and utilization, and field observations to ensure compliance with regulatory and state regulations.
  • Addresses and resolves patient/caregiver complaints, events or safety concerns from patient, family or caregivers.
  • Maintains familiarity with patient care plans in preparation to perform case conference reviews and mentors staff appropriately to ensure goals of care and outcomes are being met.
  • Coordinates complex referral to ensure effective processes implemented between referral source, central coordination and clinical staff.
  • Monitor and enforce compliance related to documentation standards, regulatory and licensing requirements
  • Assess and educate staff on job performance in meeting or exceeding agency established benchmarks, e.g. quality outcomes, patient satisfaction, productivity and documentation requirements.
  • Monitors quality data and facilitates clinician intervention to adjust clinical documentation errors timely and address care delivery (level and type) are managed according to established organization metrics.
  • Provides leadership and direct supervision for clinical problem solving, mentoring, coaching and performance management in accordance to HR policy and process administration.
  • Provides direct supervision and evaluation of assigned staff to include annual performance evaluation, field supervision and coaching/mentoring sessions.
  • Approves and manages payroll entries through electronic systems.
  • Interprets data and implements best practices to achieve established metrics for clinical, fiscal and satisfaction outcomes.
  • Participates and supports continuous process improvement and quality initiatives.
  • Participates in interview and hiring process including completion of the onboarding process and coordinates orientation and training programs for new staff.


  • Understanding and working knowledge of third party coverage.
  • Maintain regular and consistent attendance at work.
  • Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence.
  • Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines.
  • Maintain compliance with Personnel policies and procedures.
  • Behave in a manner consistent with all Corporate Compliance policies and procedures.
  • Meets measures as determined and required for job productivity and performance improvement.
  • Maintains working knowledge of documentation systems and review improvements in clinician score card
  • Achieve certification in Integrated Care Management within 1 year of hire. Certification includes completing the Integrated Care Management formal training session, completing assigned computer based-learning modules within 2 weeks of training, and competency evaluation. Use the Integrated Care Management philosophy, skills, tools and documentation in clinical practice. Demonstrate competency in selected ICM skills annually.
  • Employee is responsible for completion of communication tasks and activities in a timely manner. This would include, but is not limited to: responding to email, voicemail or telephone messages, promptly, accurately, and professionally; attending staff meetings as scheduled or viewing videotapes of those meetings; asking questions of team members and supervisors when needing clarification about various day-to-day issues or patient needs; and reviewing employee communication pieces, to stay aware of UnityPoint at Home programs and initiatives.
  • Perform other duties as requested by the Clinical Manager/Director to facilitate the smooth and effective operations of the agency.



Professional staff (Nurses, Therapists and Social Workers)

Nursing Aides

Non-nursing disciplines (* as directed)




  • Graduate of State Board approved program for Registered Nurses.
  • COS-C certification must be obtained within 12 months of hire date.
  • Current license to practice nursing according to the state where service is provided.
  • CPR Certification.
  • Valid Mandatory Reporter course completion by state(s) requirement
  • Integrated Care Management (ICM) certification or successful completion of certification within one year of employment.
  • Strong interpersonal skills.
  • Ability to work as a team member.
  • Strong leadership skills. Ability to lead a small group presentation.
  • Ability to understand and apply guidelines, policies and procedures.
  • Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements.
  • Strong computer skills


  • BSN or BS in health related field.
  • Minimum of two years of home and/or community based care experience
  • Minimum of one year of management, team leader or supervisory experience.



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