UnityPoint Health

Clinical Supervisor-Therapy

Requisition ID
Leadership - Non-Nursing
11333 Aurora Ave
9400 UnityPoint at Home Affiliate
Admin- HC- DM
Scheduled Hours/Shift


UnityPoint at Home

Therapy Supervisor

1.0FTE Weekdays

Urbandale, IA




The Clinical supervisor supervises the Physical, Occupational and Speech Therapists on their team, as well as Physical Therapy Assistants and Certified Occupational Therapy Assistants. The Clinical supervisor ensures that productivity, quality, documentation, service delivery and financial standards are met for their team.


The Clinical supervisor performs the following duties:

  • Provides direct supervision to the therapy staff. . Direct supervision includes coaching, mentoring, performance management, talent development and general HR policy and process administration.
  • Documents all case conference and employee conference calls or meetings in accordance with standards.
  • Reviews new patient admissions using acuity and geographic parameters to PT case managers and oversees clinical self-scheduling processes.
  • Reviews clinician schedules daily for productivity and alignment with appropriate patient care needs
  • Reviews and approves payroll including Horizons and Kronos inputs.
  • Validates completion of patient visits including timely submission of documentation.
  • Ensures equal distribution of patient assignments including weekend and holiday scheduling.
  • Ensures the scheduling and completion of department new hire orientation. Checklist is completed and filed with Human Resources.
  • Provides guidance on clinician use of occurrence reporting systems.
  • Uses data and reporting to help clinicians understand compensation package and work to their full potential
  • Serves as a clinical and administrative resource to members of the team.
    • Performs on-site supervisory visits for therapists a minimum of one time per calendar year or more often as warranted based on coaching needs.
    • Assumes administrative on call responsibility as assigned
  • Ensures that visits are in best interest of patient care plan and productivity model.
  • Achieves budget compliance.


  • Collaborates with the quality review clinician regarding potential OASIS errors to insure appropriate delivery (level and type) of care.
  • Completes care documentation review audit and is responsible for demonstrating team performance improvement.
  • Reviews all patient discharges with clinician prior to patient discharge to insure that the patient and family are adequately prepared for discharge and to make every effort possible to insure that the patients’ needs have been met.
  • Maintains familiarity with patient care plans in preparation to perform one on one case conference reviews with case managers on every patient every 14 days and mentors staff appropriately to ensure achievement of quality, case management and productivity requirements.
  • Works closely with the Quality Review Director (and quality staff clinicians);
    • Assists with quality review when needed
    • Insures that clinicians complete OASIS corrections in a timely manner
    • Monitors error report summaries by clinician
    • Assists with educating clinicians regarding accurate completion of OASIS and care plan (485).
  • Identifies educational needs and necessary disciplinary action as indicated.
  • Performs (in home) field supervisory visits with clinicians at least annually to validate compliance with policies, clinical procedures and infection control processes.
  • Ensures that new patients are admitted in a timely manner.
  • Ensures the coordination of patient care plan with all disciplines.


  • Maintain regular and consistent attendance at work.
  • Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence.
  • Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines.
  • Maintain compliance with Personnel policies and procedures.
  • Behave in a manner consistent with all Corporate Compliance policies and procedures.
  • Meets measures as determined and required for job productivity and performance improvement.
  • Achieve certification in Integrated Care Management within 1 year of hire. Certification includes completing the Integrated Care Management formal training session, successfully completing assigned computer based-learning modules within 2 weeks of training, and a competency evaluation. Use the Integrated Care Management philosophy, skills, tools and documentation in clinical practice. Demonstrate competency in selected ICM skills annually.
  • Employee is responsible for completion of communication tasks and activities in a timely manner. This would include, but is not limited to: responding to email, voicemail or telephone messages, promptly, accurately, and professionally; attending staff meetings as scheduled or viewing videotapes of those meetings; asking questions of team members and supervisors when needing clarification about various day-to-day issues or patient needs; and reviewing employee communication pieces, to stay aware of UnityPoint at Home programs and initiatives.
  • Perform other duties as requested by the Clinical Manager to facilitate the smooth and effective operations of the agency. 


To Therapy Staff (PT/OT/ST/PTA/COTA)




  • Graduate of State Board approved program for Therapy (PT/OT/ST)
  • COS-C certification must be obtained within 12 months of hire date.
  • Current license to practice therapy according to the state where service is provided.
  • Current Basic Life Support for the Healthcare Provider Certification or equivalent
  • Mandatory Reporter certification.
  • Strong interpersonal skills.
  • Ability to work as a team member.
  • Strong leadership skills. Ability to lead a small group presentation.
  • Ability to understand and apply guidelines, policies and procedures.
  • Valid driver license with automobile insurance in accordance with state and/or organizational requirements
  • Valid Mandatory Reporter course completion by state(s) requirement
  • Integrated Care Management (ICM) certification or successful completion of certification within one year of employment.
  • CPR Certification.
  • Strong computer skills 


  • Masters education in health related field.
  • Previous home care experience.



All staff are expected to participate in appropriate continuing education. You are required to complete:

  • Mandatory Reporter: Child & Dependent Adult Abuse
  • Integrated Care Management (ICM) certification
  • CPR: Maintain a valid Basic Life Support (BLS) Healthcare Provider Card with Re-certification.


In addition, staff are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. All staff must attend mandatory educational programs.



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