UnityPoint Health

Laboratory Courier

Requisition ID
Purchasing, Supply Chain, and Logistics
US-IL-Rock Island
2701 17th St
6020 UnityPoint Health QC Trinity
Rock Island
Laboratory- RI
Scheduled Hours/Shift
6-8 hours


The Laboratory Courier primary responsibility is assisting in the safe and compliant transportation of clinical specimens for laboratory testing which includes specific clerical functions.



Potential to drive in both urban and rural settings and in all types of weather conditions.

Procurement and transportation of specimens, supplies, and mail

Performs designated routes for specimen transportation with efficiency, maintaining scheduled stops in the allotted time period.

Assists in adjusting routes as necessary to meet client needs.

Cooperates with co-workers to ensure routes run smoothly during transition from one courier to the next courier.

Places utmost importance on customer service for all routes.

Transports laboratory and hospital related items to clients and departments accurately and promptly.

Effectively communicates information and shares knowledge with peers, lead staff, coordinators and internal and external customers in a timely manner.

Completes work within assigned shift.

Keeps abreast of changes by reading e-mail messages and attending section meetings.

Responds to questions by internal or external customers, peers or coordinators.

Notifies customers of delays in collection or transport.

Provides timely responses to customer's request and/or takes responsibility for directing the customer to appropriate personnel when necessary.

Shares information essential to the efficient operation of department with peers, Coordinator and shift to shift; explains messages and problems clearly without hesitation.

Other job duties as required or as designated

Follows UPHT safety policies.

Properly stores specimens according to protocol.

Verifies specimen requirements or handling when unsure/unfamiliar prior to transporting.

Ensure specimen integrity during transport by storing specimens at the recommended temperature which may require utilizing ice/dry ice as need.

Asks for assistance in completing work assignments when necessary.

Follows up or refers problems and/or concerns to appropriate personnel in a timely manner.

Contributes ideas for improving work processes


EDUCATION, TRAINING & EXPERIENCE:  Must be a high school graduate or GED

LICENSES, REGISTRATIONS AND CERTIFICATIONS:  Valid driver’s license and proof of insurance.

Level 3; Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.


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