UnityPoint Health

Dining Host

Requisition ID
2017-36016
Category
Food Services and Nutrition
US-IL-Peoria
221 NE Glen Oak Ave
Affiliate
5020 UnityPoint Health Peoria Methodist Medical Center
Peoria
Department
Nutrition Services
IL
Salary Minimum
USD $11.21/Hr.
FTE
.01
FLSA
Non-Exempt
Scheduled Hours/Shift
PRN

Overview

Assists patients with their selection of food items from a daily menu and alternate menu that fits the patient's diet order and preference. Collects and reviews patient menus for accuracy. Delivers food trays and snacks and picks up trays, records fluid intake and % eaten after meals. Passes snacks and provides floor stock to unit pantries.

Responsibilities

MANAGES THE PATIENT MENU PROCESS

  • 95% accuracy on menu audits per diet order and departmental policies and procedures
  • Turns in menus on time
  • 100% face to face visit with patient and/or family, evidenced by a random audit (likes and dislikes known and reported to team)
  • Aware of information given at food-tech meetings, i.e., attend meetings and/or read minutes of meeting
  • Attends 6-8 hours of MMCI or department education per HRD guidelines

 

DELIVERS AND COLLECTS PATIENT FOOD TRAYS PER DEPARTMENTAL POLICIES AND PROCEDURES

  • Delivers trays to patient's bedside per Delivery Schedule
  • Delivers nourishments to patient or makes arrangements for patient to receive
  • Documents 100% of patients intake and fluid intake on patient's record
  • Documents 100% of calorie count intakes, researching when not completed, turn in to dietitians daily
  • Delivers late trays of special orders/requests/changes in orders as needed

 

MAINTAINS UNIT KITCHENS, FLOOR STOCK, AND REFRIGERATORS

  • Inventories and distributes floor stock daily, according to established deadlines
  • Rotates floor stock and maintains light housekeeping of refrigerators, counters, and drawers on the nursing units and other designated lounges or pantries
  • Documents refrigerator temperatures daily and ensures the receipt of documentation for Quality Improvement each month
  • Maintains and ensures a safe, clean, sanitary and organized environment utilizing gloves, hairnets, proper cleaning materials, proper temperatures for food service (cold and hot foods), etc.

 

MANAGES INFORMATION IN THE OFFICE

  • Keeps manual kardexes up to date with daily/hourly changes from the doctor's orders, patients' requests, and dietitians' orders. Manual kardexes include the floor kardexes and the nourishment record
  • Accurately tallies all items for food preparation by established deadlines to include foods that are not on the menu or the alternate menu using tally forms, including all late additions, changes or discharges
  • Follows the write-in procedure daily

Qualifications

Education

High School or GED preferred

 

Work Experience

1-3 years of experience in/with Customer service preferred.

1-3 years of experience in/with food or health care Preferred.

 

License and Certification

Not Indicated

 

Required English Skills

Basic reading skills

Basic writing skills

Basic oral skills

 

Communication Skills

Ability to respond appropriately to customer/co-worker

Interaction with a wide variety of people

Maintain confidential information

Ability to communicate only the facts to recipients or to decline to reveal information

Ability to project a professional, friendly, helpful demeanor

 

Computer Skills

Minimal computer knowledge: Can perform very basic functions within a Windows environment.

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