Crisis Services Case Manager – Virtual Interview Event
Tuesday, November 3, 2026 | 8:30 a.m.–3:30 p.m.
Meet virtually with our team and learn how you can support individuals experiencing mental health crises in their communities.
This position provides case management for the Mobile Crisis Response Team (MCRT) and Crisis Stabilization Community-Based Services (CSCBS) program. Responsibilities include conducting outreach and presentations on available services, maintaining client files, covering assigned on-call MCRT day shifts, and providing support and consultation that encourages recovery-focused behaviors for individuals participating in a mental health program.
Register for an Interview! Click here to select a virtual interview time: https://tinyurl.com/4dfkncac
Employment option: Full-time, day shift
Current openings: Des Moines, Iowa. This is a community-based role that includes client outreach and scheduled MCRT daytime on-call coverage.
Shift: Monday–Friday, 8:00 a.m.–4:00 p.m.
Role Details:
Crisis Services Case Manager
Department: Crisis Services
Affiliate: UnityPoint Health – Eyerly Ball
Location: Community-based in the Des Moines region
What You Will Do
Provide case management services to clients, maintain accurate client files and documentation, build working relationships with mental health practitioners, law enforcement, schools, hospitals, and community partners, share information about available crisis services through outreach and presentations, and cover scheduled MCRT day shifts.
Who We Are Seeking
Compassionate and dependable individuals with mental health or human services experience who stay organized, communicate effectively, remain calm under pressure, and enjoy partnering with clients and community agencies to support recovery.
Ready to make a difference? Register today to reserve your virtual interview time and learn more about joining our Crisis Services team as a Case Manager. UnityPoint Health is an equal opportunity employer
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Provide case management services for clients according to program policies.
Complete required paperwork and maintain client files in accordance with program rules and policies.
Develop and maintain working relationships with other mental health practitioners, case managers, law enforcement officers, school personnel, hospital personnel, and other interested parties.
Education:
Must meet one of the following:
Mental health professional as defined in Iowa Code section 228.1
Bachelor’s degree; or
Associate’s degree; or
High school diploma
Experience (based on education level noted above):
Mental health professional: 1 year of mental health experience
Bachelor’s in human services: 1 year
Bachelor’s in non-human services: 2 years
Associate’s degree: 2 years
High school diploma: 2 years
Licenses/Certifications:
Valid driver’s license and compliance with Eyerly Ball’s auto insurance policy
Must pass criminal records and dependent adult/child abuse checks
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