The Behavioral Health Crisis Coordinator provides mental health assessment, intervention, and consultation to individuals identified as having psychiatric disorders; plan treatment modalities, coordinate treatment plans and follow clients through the treatment process; may supervise clinical interns or entry level Mental Health Professionals (MHP Is). The position works one on one with patients and facilitates group therapy sessions. There is also typically an element of care coordination, helping to coordinate services for patient to ensure all available community resources are utilized to the patient's best advantage. The Behavioral Health Crisis Coordinator works with the care team to assist with the determination of the care plan.
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Develop and maintain the patient’s treatment plan throughout the patient’s course of treatment with input from the care team
Keep patient, family, or others informed as to the patient’s progress throughout treatment as the patient desires.
Complete safety planning
Complete discharge planning
May lead psychoeducational groups
Coordinate patient’s social determinants of care needs
Practice de-escalation techniques
Provide patient information and make referrals
Understand Medicaid and other governmental benefit systems and help patients navigate through the public mental health system.
Help patients follow through with their health goals.
Coordinate medical and behavioral healthcare for patients
Assists patients with activities of daily living
Conducts assessments including but not limited to suicide screening and mental health assessments, patient rights, obtaining releases of information, advanced directives etc.
May completes patient rounding in order to maintain a safe environment
Provides culturally and linguistically appropriate services
May transport patients
May mentor less experienced Mental Health Professionals, or clinical Interns
Maintains accurate, concise, and current clinical documentation
Participate in all required trainings and educational activities
Participate in department level meetings and huddles
Be responsive to patients in applicable communication mode
Bachelor’s degree in human service-related field , required
1 year experience with population served, required
Cert Crisis Prevention Crisis Prevention Institute (CPI) and Mgmt of Aggressive Behavior Training International Inc (MOAB), within 60 days of hire, required
IA Child Abuse Mandatory Reporter Training, required
IA Dependent Abuse Mandatory Reporter Training, required
Basic Life Support (BLS), required
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