UnityPoint-St Luke's Hospital

Full-Time

Days and Rotating Weekends

The Laboratory Supervisor - Technical is responsible for the effective daily operation and oversight of their department(s) with support from their direct leader. Individuals in this role have a split responsibility between technical laboratory testing and department specific leadership.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Clinical Excellence

• Prepares biological specimens, arranges and assigns workload by
priority. 
• Consistently demonstrates attention to detail in following policies
related to proper identification and labeling.
• Provides accurate laboratory test results within established turnaround
time expectations. 
• Advanced troubleshooting skills, pre-analytic, analytic and postanalytic.
• Makes good independent decisions based upon knowledge of the
overall functions, policies, and procedures in the assigned area to
ensure accurate and quality patient care
• Recognizes and interprets quality control outliers and abnormal patient
results
• Performs preventative maintenance and troubleshooting on highly
complex equipment.
• Uses a variety of computer systems for orders, results, tracking,
quality control, and problem solving. 
• May perform specimen collections from patients of all ages

Operations

Adjusts staffing needs and staff assignments based on workload to
optimize productivity and efficiency. Plans, coordinate and directs the
daily activities of the department by helping the team prioritize the
work and allocate resources appropriately.
• Supports implementation of department specific changes through
effective leadership and change management.
• Responsible for assisting their direct leader in creating and maintaining
department specific policies and procedures.
• Communicates department specific goals and helps lead the team to
be successful.
• Frequently evaluates daily operations and services and communicates
improvement opportunities to their direct leader. Works with internal
and external stakeholders to implement and communicate the
changes.
• Acts as the subject matter expert for their department(s) services. 
• Monitor and oversee safety procedures in their respective
department(s)

People

Ensures effective recruitment, selection, supervision and retention of
direct reports
• Responsible for the approval of time keeping and scheduling for their
direct reports.
• Conducts annual performance appraisals for assigned team
members.
• Develop and maintain communication to establish regular and
consistent communication with team members and their direct leader.
• Share concerns and/or escalate issues to their direct leader
• Holds regular department and/or lab specific huddles.
• Responsible for ensuring all employees have been properly trained and
completed competency assessments as scheduled.
• Oversees supply items in a cost-effective manner, recognizing when to
reorder, and assisting with unpacking and/or restocking items.

Quality

Always ensures inspection readiness of their department(s) following
CAP guidelines as well as other relevant governing bodies.
• Participates in CAP inspections
• Identification, investigation, and escalation of opportunities identified
through adverse event reporting, via key process indicators, huddle
discussions and customer feedback.

• Education: Associate degree in a laboratory science (chemical or biological science) or medical laboratory technology from an accredited institution, or equivalent laboratory training and experience meeting the requirements defined in CLIA regulation 42 CFR 493
  OR Bachelor's Degreee in a chemical or biological science. Must include at least 60 semester hours, or equivalent, from an accredited institution that, at a minimum, include either-
  • 24 semester hours of medical laboratory technology courses; or
  • 24 semester hours of science courses that include:
  o 6 semester hours of chemistry;
  o 6 semester hours of biology;
  and 12 semester hours of chemistry, biology or medical laboratory
  technology in any combination
  Experience: 2 years Clinical Laboratory experience required
• License/Certifications: MLS, MLS-AMT, IMLS-ASCP, MT-AMT, MT (AAB)
• Knowledge/Skills/Abilities: Excellent verbal and written communication skills.  Basic computer skills.