Shift: Monday-Friday 8:00 AM to 4:30 PM

Des Moines, IA

The Care Coordinator coordinates integrated services to support clients’ behavioral health, physical health, and social needs. Working as part of a collaborative care team, the Care Coordinator assesses client strengths and needs, develops and implements individualized, person-centered service plans, monitors progress toward goals, and ensures timely and accurate documentation, including required annual assessments, social histories, and service plans.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Engage clients and families through outreach, comprehensive whole-person assessments, and person-centered care planning.
• Coordinate and monitor appointments, referrals, treatment services, and follow-up care with providers, specialists, and community partners.
• Collaborate with clients, families, and multidisciplinary teams to develop and coordinate individualized treatment and service plans.
• Promote health and wellness through education and support related to chronic conditions, nutrition, physical activity, tobacco cessation, substance use prevention, and healthy lifestyles.
• Support medication management, adherence, self-management, relapse prevention, and development of skills that promote independence and self-direction.
• Provide transitional care following emergency department visits and hospitalizations, including discharge planning, medication reconciliation, and post-discharge follow-up.
• Develop and monitor crisis plans, identify emerging needs, and coordinate timely interventions to prevent escalation and unnecessary hospital or emergency care.
• Advocate for clients and families and connect them with peer, family, behavioral health, and other supportive services.
• Identify and coordinate community resources addressing housing, transportation, insurance/Medicaid, education, employment, school, and social support needs.
• Build partnerships with healthcare providers and community organizations to reduce barriers to care and improve clients’ overall health, stability, and quality of life.

Education: Bachelor’s degree required in social work, psychology, human services, or related field. 

Experience: One year experience working with adults with serious mental illness. Previous case management, care management, or care coordination experience. 

License(s)/Certification(s): Possess a valid driver’s license.