We are seeking a collaborative care coordinator to guide patients across the acute care continuum by partnering with physicians, nursing, social work, and ancillary teams to build and implement individualized care plans. This role involves conducting assessments, monitoring clinical progress and resource use, and supporting safe, effective transitions including discharge planning and community referrals. The ideal candidate will educate patients and families, address social determinants of health, and help ensure optimal outcomes such as reduced readmissions and appropriate length of stay. 

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health. 

• Screens and assess patients to identify clinical, psychosocial, financial and legal concerns that affect recovery and transition needs  
• Prioritizes patients for care coordination using screening tools.  
• Develops and coordinates an individualized plan of care   
• Supports interdisciplinary care rounds and documents the plan in the medical record  
• Collaborates with patients, families, providers, nursing, social work, payers, and agencies to eliminate barriers, arrange services, and execute safe transitions across levels and locations of care  
• Coordinates access to post-acute resources including home care, equipment, medications, therapies and follow-up appointments  
• Provides thorough handoff to the next care team  
• Monitors progression of care, avoidable days and length of stay targets  
• Escalates issues that may result in failed discharge or readmission  
• Maintains thorough and timely documentation of assessments, plans and interventions to ensure continuity and regulatory compliance  
• Administers and/or delegates administration of Medicare notices per regulatory guidelines.    
• Collaborates with Utilization Management specialists  
• Coordinates pre-authorization for diagnostic tests, procedures and treatments with payers  
• Communicates Utilization Management determinations impacting discharge planning and resource utilization with the care team.  
• Functions as a resource for external agencies requiring clinical review of patient conditions and care  
• Assesses patient and family learning needs and readiness  
• Formulates and updates individualized teaching plans in coordination with the care team and evaluates outcomes  
• Facilitates education regarding disease process, treatment plan, medications and self-management; empowers patients and families to utilize healthcare resources appropriately  
• Provides ongoing education throughout hospitalization and transition, reinforcing discharge instructions and coordinating community resources to support continuity of care  
• Acts as a clinical resource and mentor to staff on care coordination practices, criteria application and documentation standards  
• Monitors readmissions, length of stay, avoidable days and other indicators  
• Identifies trends and implements improvement opportunities with multidisciplinary partners  
• Performs quality data collection and reporting as assigned  
• Supports development of policies and forms to meet regulatory and documentation requirements  
• Engages in process improvement initiatives to enhance patient flow, effectiveness of care coordination and transitions of care  
• Supports and coaches accurate clinical documentation by physicians and the healthcare team to optimize outcomes and compliance 

Education: 

• Graduate of an accredited nursing program (Associate’s Degree in Nursing or nursing diploma) required. 
• Bachelor of Science in Nursing (BSN) preferred. 

Experience: 

• Three (3) years Clinical RN experience in acute care or hospital settings, collaborating with multidisciplinary teams and caring for specifics patient populations required. 
• One (1) years’ experience working with the population to which the care coordinator will be assigned preferred.  
• Two (2) years’ experience in care coordination/case management, utilization management, or hospital discharge planning preferred.  
• One (1) year post-acute care experience preferred.  
• Three (3) years cardiac/cardiovascular patient care (e.g., Heart Failure and/or pulmonary vascular disease), inpatient or outpatient preferred.  
• Two (2) years rehabilitation nursing or complex rehabilitation experience with chronically or catastrophically ill individuals; managing complex health, disability, and financial resources in community settings preferred.  
• Two (2) years pediatric clinical experience working with multidisciplinary teams preferred. 

License(s)/Certification(s): 

• Valid RN License in the state(s) of practice, including eligibility under a NLC multistate license required. 
  • Iowa Board of Nursing (IABON) 
  • Illinois Department of Financial & Professional Regulation (IDFPR) 
  • Wisconsin Department of Safety and Professional Services (WIDSPS) 
  • Dual licensed positions must obtain and submit proof of dual licensure within 90 days of hire/transfer; proof of application is acceptable during this period.  
• Basic Life Support (BLS) through the American Heart Association (AHA) preferred within 90 days of hire.  
• Advanced Cardiovascular Life Support (ACLS) through the American Heart Association (AHA) preferred within 180 days of hire. 
• Certification as a healthcare coach nurse is preferred within one (1) year of hire. 
  • Health & Wellness Nurse Coach Board Certified through the American Holistic Nurses Credentialing Corporation (AHNCC) 
  • National Board-Certified Health & Wellness Coach through the National Board for Health & Wellness Coaching (NBHWC) 
• Management of Aggressive Behavior Training through the Management of Aggressive Behavior Training International Inc (MOAB) preferred.  
• Certified Case Manager or Accredited Case Manger Case Management RN-BC preferred 
  • American Nurses Credentialing Center (ANCC) 
  • Commission for Case Manager Certification (CCMC) 
• Certification in relevant patient population/disease management per hiring department preferred 
  • Certified Diabetes Care and Education Specialist – Certification Board for Diabetes Care and Education (CBDCE) 
  • Certified Heart Failure Nurse – American Association of Heart Failure Nurses (AAHFN) 
  • Certified Hospice and Palliative Nurse – Hospice and Palliative Credentialing Center (HPCC) 
  • Certified Rehab Nurse – Association of Rehabilitation Nurse (ARN) 
  • Gerontological RN – BC – American Nurses Credentialing Center (ANCC) 
• IA Child Abuse Mandatory Reporter Training in State(s) where providing care required within 90 days of hire.  
• IA Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire. 
• IL Child Abuse Mandatory Reporter Training in State(s) where providing care required within 90 days of hire.  
• IL Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire.