UnityPoint Health

PACT Case Manager - Eyerly Ball

Requisition ID
2026-184598
Category
Behavioral Health Services
Location
US-IA-Des Moines
Address
1319 Pennsylvania Ave
Affiliate
3070 Eyerly Ball Behavioral Health
City
Des Moines
Department
PACT
State
IA
FTE
1.0
FLSA
Non-Exempt
Scheduled Hours/Shift
Monday-Friday 8-4:30. Occasional evenings and weekends.
Work Type (Portal Searching)
Full Time Benefits

Overview

Make a Lasting Impact Every Day.

 

To provide comprehensive, community-based mental health services to adults living with serious and persistent mental illness. As part of a multidisciplinary team, the Case Manager delivers individualized, recovery-oriented care designed to promote stability, independence, and improved quality of life.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:      

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Client Service:

• Conducting assessments
• Developing and implementing person-centered treatment plans
• Coordinating medical and behavioral health services
• Providing crisis intervention including being available for rotating on call shifts for evenings/weekends
• Ability to receive medication management certificate within first 3 months of employment
• Assisting with medication support
• Connecting clients to community resources and advocating for client needs.
• Services are primarily delivered in the community, including clients' homes and other community settings, rather than in an office.
• Willingness to transport clients in agency vehicles and occasionally personal vehicles.


Documentation:
• Complete all documentation within established guidelines.
• Ability to prioritize client need and to complete required written documentation.
• Demonstrate an understanding of all funder and accreditation standards.
• Track and document monthly outcome objectives. 

Qualifications

Education:

Bachelor’s Degree in Human services or related field Required.


Experience:

One year of mental health experience required. 


License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons. 
Required to obtain medication management cert within 3 months of hire.
Ability to be CPR/First Aid trained.


Knowledge/Skills/Abilities:

Ability to speak, read and write fluent English.
Ability to read and comprehend common terminology of the mental health field.
Ability to enter documentation in an EHR and use Microsoft Office.
Ability to effectively present information and respond to questions from clients, medical professionals, management, staff and the public.

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