The Laboratory Technical Coordinator is responsible, under the direction of Laboratory Operations Director and Laboratory Manger, to assist with data collection, data entry, and maintenance of the laboratory quality program and regulatory requirements. They also assist with ensuring a safe environment by reporting any unsafe conditions or items needing repair and coordinating a resolution with the appropriate teams.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Laboratory Duties
• Provides technical leadership by directing, auditing, assessing, coordinating and delegating technical work, safety and disaster processes according to LEAN production standards.
• Secondary contact person in charge with decision authority and overall responsibility in the absence of the Laboratory Manager.
• Coordinates workload and staff duty schedules.  Ultimately responsible to maintain minimum staffing (in accordance with Laboratory Manager).
• Prioritizes, performs, judges, and reports routine and esoteric procedures within established time guidelines.
• Maintains equipment, inventory, and work area according to standards, and documents appropriately.
• Documents, maintains, and reviews quality control (QC), proficiency testing, quality assurance, and other records to meet regulatory requirements.
• Performs, evaluates, and documents advanced troubleshooting and problem-solving activities, instrument validations, and interprets data for appropriate health professionals.
Phlebotomy
• Verifies identity of patient.
• Collects and prepares specimens for analysis or other medical purposes utilizing appropriate equipment.
• Accurately labels specimens.
• Distributes specimens for processing. 
• Able to collect blood cultures using proper sterile technique.
• Able to collect newborn specimens, including newborn screens, using proper technique.
• Able to perform phlebotomy on patients of all ages.
• Able to perform therapeutic phlebotomies on patients.
• Urine Drug Screen Collections
• Breath Alcohol Collections
• Paternity Testing Collections
Clerical
• Issues appropriate specimen collection containers to patients as needed. 
• Performs computer operations and order entry duties using electronic medical record (EMR) and laboratory information system (LIS), ensuring accuracy and completeness.
• Faxing reports as appropriate
• Follows proper telephone etiquette.  Answers the telephone, takes messages and directs inquires to the appropriate individual.
• Receives specimens into LIS
• Performs registration functions as required
• Scheduling drug screens, breath alcohol tests and paternity tests in scheduling system.
Other Duties
• Performs other duties as assigned.
• This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UnityPoint Health – Des Moines Hospital Emergency Incident Command System (HEICS).  Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.

Education:

• Education must be obtained which is sufficient to allow certification under one of the Medical Laboratory Technician (MLT) OR Medical Technologist (MT)/Medical Laboratory Scientist (MLS) Certifying Agencies’ examination routes.  
• Copy of diploma required.
• Must meet Clinical Laboratory Improvement Amendments (CLIA) requirements to perform highly complex testing.
• **Note:  Certifying Agencies include but are not limited to the American Society for Clinical Pathology (ASCP) Board of Certification (BOC), American Medical Technologist (AMT) Certification, and American Association of Bioanalysts (AAB) Board of Registry (ABOR). As long as these are met, any exam may be taken.  Additionally, any regulatory agency personnel standards, which are applicable to the position, must be met. 

Experience:

• Minimum of 2 years’ experience as a Medical Laboratory Technician (MLT) or Medical Technologist (MT)/Medical Laboratory Scientist (MLS).
• Additionally, at least one of the two years of experience in the area to coordinate for all areas except Flow Cytometry and Molecular which require MT level of education with four years of experience with one year in Flow  Cytometry or Molecular.

License(s)/Certification(s):

• Technician Certification (MLT) OR Technologist/Scientist (MT/MLS) Certification.
• Able to obtain DOT Drug Collection Certification within six months of hire.
• Able to obtain Breath Alcohol Technician certification within six months of hire.