This position directly supervises food service workers, assistant cooks, cooks in a kitchen environment (union and classified). This position is responsible for hiring, scheduling, evaluating, training and formal discipline recommendations. In addition, this position is responsible for all activity within the department with emphasis on patient service, but including supervision of tray line, cafeteria service and stocking of patient floors with all food service staff on duty. Supervisor may also be responsible for food safety compliance, inventory and managing floor stock in patient care kitchens, refrigerators. This position will also have the responsibility of supervising the entire department on weekends and holidays. The supervisor is responsible for researching, testing and developing new recipes/new menus in conjunction with the cooks. They oversee food production meets budgetary requirements as well as meets health, sanitation and quality standards.
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Supervises the preparation, portioning, service and cleanup of meals to patients, visitors and staff inspecting all food for attractiveness, palatability, proper temperature and ensuring friendly, timely delivery to patients and customers.
Maintains employee work schedules, time records, attendance records, job descriptions, performance standards, competencies, task list, and training checklist.
Ensures equipment in the area is operational, properly maintained and kept clean.
Maintains FTE’s within budgeted amounts, maintains appropriate inventories of items needed in areas as far as food, supplies and equipment.
Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UnityPoint Health – Des Moines.
Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
Demonstrates the ability to meet the department work schedule.
Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential oractual concerns immediately.
Education: HS Diploma or equivalent required.
Experience: 5 years of lead or supervisory work experience.
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