Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list).  Do not include if less than 5% of work time is spent on this duty.  Be specific without giving explicit instructions on how to perform the task.  Do not include duties that are to be performed in the future.  Duties should be action oriented and avoid vague or general statements. 

% of Time

(annually)

Coordinates all aspects of EMR practices with clinical providers and IT.

·         Researches, evaluates and makes recommendations on the need for new information systems or system enhancements with providers, patient care department end users, IT, vendors and management team.  This is done by evaluating existing operations and systems, keeping in mind potential volumes, data flow, constraints, documentation, and impacts to patient care end users.

·         Requests and reviews information from IT/vendors related to new systems or system enhancements with providers, patient care department end users, and management.

·         Ensures that clinical information systems are in compliance with The Joint Commission, CMS and other regulatory standards.

·         Responsible for the day to day upkeep of various systems and the interfaces between them.  This includes, but not limited to, remote access applications for physicians and physician staff utilization.

·         Coordinates implementation of new documentation practices or updates on documentation practices, identifying policy changes associated with implementing.

·         Applies broad clinical and systems knowledge in practice management, health information management, and clinical workflows to develop systems tools, workflows and reports to optimize system use.

·         Utilize research findings to improve patient outcomes using clinical information system applications.

·         Participates on the Hospital Chart Correction team.

·         Provides support at go-live for clinics, hospital departments as they transition to new documentation practices or as they join UnityPoint Health.

·         Follows through with end-user concerns/issues in a timely manner

40 %

Leads and coordinates all new system enhancements and requests for optimization impacting the EMR.

·         Demonstrates a thorough understanding of the end-user environment (provider and clinical staff) and systems and proactively seeks methods of improvement.

·         Demonstrates creativity and independent thinking in development of alternative designs to achieve new objectives.  Recognizes when the involvement of others is necessary.

20%

Facilitates education/in-services related to the EMR.

·         Facilitates education/in-services related to implementation of changes in clinical information system applications.

·         Participates in shared governance and performance improvement activities at the department and/or organizational level.

·         Serves as a credential trainer in the EMR system and assists with training of the providers and clinical staff members.  Must complete training courses to be become an Epic Certified Trainer within 6 months of hire.

·          

30 %

Basic UPH Performance Criteria         

·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current licenses and/or certifications required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

·         Leverage the skills and abilities of each person to enable great teams.

·         Collaborate across departments, facilities, business units and regions.

·         Seek to understand and are open to diverse thoughts and perspectives.

·         Assists in  creating a positive relationship between UnityPoint Health-Cedar Rapids, Providers and Physician practices.

Own The Moment: 

·         Connect with each person treating them with courtesy, compassion, empathy and respect

·         Enthusiastically engage in our work.

·         Accountable for our individual actions and our team performance.

·         Responsible for solving problems regardless of the origin.

Champion Excellence:

·         Commit to the best outcomes and highest quality.

·         Have a relentless focus on exceeding expectations.

·         Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

·         Embrace and promote innovation and transformation.

·         Create partnerships that improve care delivery in our communities.

·         Have the courage to challenge the status quo.

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

·         Bachelor Degree

·         Master’s Degree

Experience:

·         Minimum of 3 years of clinical experience in inpatient/provider setting with clinical expertise. (I.e. Nursing or other Healthcare Profession.

·         Information Technology experience.

·         Use of Epic’s EMR as an end-user or certified trainer. 

License(s)/Certification(s):

·         Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

·         Writes, reads, comprehends and speaks fluent English.

·         Multicultural sensitivity.

·         Microsoft Office – basic computer skills.

·         Customer/patient focused.

·         Critical thinking skills using independent judgment in making decisions.

·         Accountability

·         Adaptability

·         Collaboration

·         Flexibility

·         Effective communication skills

·         Analytical, organizational and management skills

·         Problem-solving

·         Technical aptitude-ability to learn new systems quickly

Other:

·         Use of usual and customary equipment used to perform essential functions of the position.

·         Work may occasionally require travel to other UPH facilities.  May drive a UPH vehicle, rental or own vehicle.