The Manager of Clinical Informatics provides day-to-day leadership for a market or region-based Clinical Informatics team. This role is accountable for supervising, mentoring, and developing team members while fostering a culture of collaboration and excellence. By driving the implementation, standardization, adoption, and optimization of Epic tools and related third-party applications, the Manager enhances care quality and operational efficiency across UnityPoint Health.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Key responsibilities include overseeing Epic training and competency for new employees within the market/region, ensuring consistent workflows, and serving as a trusted resource for both Clinical Informatics team members and market/region leaders. In addition, the Manager is responsible for budget sign-off and monthly financial monitoring, ensuring fiscal accountability for departmental operations and projects. This position plays a critical role in aligning informatics initiatives with organizational goals to improve patient outcomes and clinician experience.

Leadership & Development

• Provide day-to-day leadership for market/region-based Clinical Informatics teams.
• Supervise, mentor, and support team members to foster professional growth.
• Coach and guide informaticists, ensuring alignment with organizational goals.
• Complete annual performance evaluations and provide ongoing feedback to support career development and accountability.
• Promote a culture of collaboration, excellence, and continuous improvement within the team.

Operational Support & Change Management

• Collaborates with IT to resolve issues promptly and minimize workflow disruptions.
• Provides oversight of Epic training and competency validation for new employees within the market/region.
• Drives implementation, standardization, adoption, and optimization of Epic tools and third-party applications.

Workflow & Quality Improvement

• Lead workflow analysis and process improvement initiatives.
• Identify and participate in quality improvement projects to enhancem patient care and clinician experience.

Collaboration & Resource Role

• Serve as a resource for the market leaders.
• Partner with multidisciplinary teams to align informatics strategies with clinical and operational objectives.

Compliance & Standardization

• Maintain adherence to organizational policies, regulatory requirements, and best practices.
• Support consistent documentation standards through proactive rounding, data analysis, and participation in governance decision-making.
• Ensure informatics processes align with compliance frameworks and contribute to continuous improvement initiatives.

Downtime Preparedness

• Develop and maintain downtime procedures for clinical systems.
• Coordinate downtime recovery and business continuity planning to minimize disruption to patient care.

Budget Management

• Oversee departmental budget planning and execution, including sign-off authority for financial allocations.
• Conduct monthly budget monitoring and variance analysis to ensure fiscal accountability and alignment with organizational goals.
• Collaborate with finance and operational leaders to manage expenditures, forecast needs, and support cost-effective decision-making.

• 5 years of progressive clinical experience in a healthcare setting, demonstrating strong knowledge of patient care workflows and interdisciplinary collaboration.
• 3+ years of experience in clinical informatics or healthcare information systems, including support, optimization, and training responsibilities.
• Previous leadership experience managing teams or projects, with proven ability to mentor and develop staff.
• Clinical and Informatics Expertise:
  • Deep understanding of clinical workflows, patient care processes, and healthcare operations.
  • Proficiency in Epic and related third-party applications, including implementation, optimization, and training.
• Regulatory and Compliance Standards:
  • Knowledge of HIPAA, CMS, and organizational governance frameworks.
• Technical and Analytical Skills:
  • Competence in data analysis, workflow mapping, and troubleshooting system issues.
  • Proficiency in analyzing budget variances and leveraging financial data for operational improvements.
• Training and Education:
  • Skilled in designing and delivering effective Epic training and competency validation programs.
  • Educate team members on cost-awareness and resource stewardship within informatics projects.