To serve as a receptionist and to perform clerical duties within a nursing unit. Also to provide administrative support to the nursing director and manager of the unit.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Displays excellent receptionist skills in greeting all customers including both internal and external. Answers phone and call light with proper phone etiquette, and sensitivity to the needs of the caller. Contacts staff immediately for patient care needs or assists with patient needs. Assists physicians as needed.
• Performs administrative activities for assigned Nursing Director/Manager such as typing and proofing a variety of materials; e.g. correspondence, reports, charts, memos, policies and procedures.
• Orders needed office supplies, or other supplies as needed for the areas. Organizes nurses’ station to keep records neat and well organized.
• Review daily charge capture for accuracy.
• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Education: 

• High school graduate of GED equivalent required. 
• Associates degree in secretarial sciences preferred or equivalent experience strongly preferred.

Experience: 

• Experience with computers and ability to learn computer skills required. 
• One to two years of administrative experience, preferably in a healthcare setting with demonstrated communication skills desired. 

License(s)/Certification(s): 

• Valid driver’s license when driving any vehicle for work-related reasons required.