The Nursing House Supervisor provides leadership support as the primary administrative representative in the absence of other administrative personnel on evening, night, weekend and holiday shifts. As a member of the hospital management team, the Nursing House Supervisor supports, supervises and coordinates the delivery of care during the aforementioned shifts. This position serves as a primary resource for interpretation of organizational and nursing policies and procedures. 

The Nursing House Supervisor works collaboratively amongst staff, departments, patients, families, and providers to facilitate counseling, coaching and conflict management and resolution. He/She works to resolve complicated management and care issues and concerns. Serves as a resource to the healthcare team and assumes a leadership role in emergency situations. 

The Nursing House Supervisor’s role includes patient bed placement. There is a concentrated focus to the process of matching healthcare treatment needs to hospital resources via placing the patient in the most appropriate hospital department and at the most appropriate level of care. The Nursing House Supervisor teams with the Patient Care Services leadership team in meeting patient flow needs of the hospital. 

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Leadership

• Provides on-going counseling and coaching of staff within the interdisciplinary team. 
• Effectively delegates tasks and responsibilities to other health care team members and assumes responsibility for follow-up and collaboration.
• Provides professional nursing leadership through compliance with established patient care services and hospital routines, policies and procedures. 
• Demonstrates on-going support of organizational and Patient Care Services strategic goals. 
• Has the authority to declare and implement the Disaster Plan, as appropriate.
• Implements the Hospital Emergency Incident Command System (HEICS) and serves as the Incident Commander until such time that they are relieved.
• Recognizes and responds to bioethical and legal issues that influence patient care. 
• Supports and empowers staff to act with appropriate responsibility for the work processes and work environment of which they are a part. Evokes in staff a sense of ownership of and accountability for their work.

Bed Placement and Staffing

• Evaluates the staffing needs of the nursing and hospital departments on a shift-by-shift and futuristic basis; collaborates with the leadership team to facilitate adjustments that meet department needs. 
• Supports productivity measures, demonstrates support of fiscal and patient care leadership budgetary decisions. 
• Assures that patient flow is managed per outlined guidelines, patient populations cared for, and skill sets required to provide safe, efficient and quality care to patients and families seeking care at UPH-St. Luke’s Hospital.
  • Collaborate with nursing departments and staff in matching the services required by the patients to department bed fill order, and bed availability to assign patients to an appropriate nursing care department.
  • Utilizes bed tracking modules within the EMR.
  • Uses information from the provider and/or office, ED, PACU ICU, and MICU to assist with appropriate patient placement. 
  • Attentive to the special needs of patients requiring services from the Center for Women and Children services, Surgical Services and Behavioral Health.

Clinical Excellence and Communication

• Real-time EMR documentation is done in accordance with hospital and department policies. 
• Provider communication occurs concurrently and as needed, to assure safe handoffs, appropriate bed placement and clear understanding of information being shared. 
• Maintains open lines of communication via the use of pager, telephone and electronic communication mechanisms. 
• Honors the patient’s right to privacy by protecting confidential information unless obligated to disclose in a court of law and under proper authorization or legal compulsion. 
• Notifies Department Manager, Director and/or Administration of concerns that have the potential to escalate or lead to Risk Management concerns.
• Participates in Shared Governance and other house-wide committees. 
• Supports evidence-based clinical practice and questions the rationale and scientific basis for clinical practice and/or changes in practice. 
  • Complies with changes in clinical practice and standards.
  • Participates in data collection when the opportunity is presented.
  • Supports/participates in interpretation of clinical literature and uses to validate and/or change clinical practice. 
• Incorporates the St. Luke’s Hospital’s Comfort/C.A.R.E. Professional Practice Model into their daily nursing practice.

• Must have successfully completed an accredited nursing program.
• Must possess current RN licensure in the State of Iowa or compact state.
• Three to five years of clinical experience required, with recognized knowledge and expertise in caring for emergency, medical-surgical, and/or critical care patient populations.
• Must maintain current BLS and CORE(or ACLS) certifications.
• Writes, reads, and comprehends fluent English.
• Must possess strong critical thinking skills, problem solving abilities and conflict management skills. 
• Must be able to successfully complete basic computer course through in-hospital training; develops and maintains necessary computer skills including Word and Excel.
• Use of usual and customary equipment used to perform essential functions of the position.