We are currently seeking a detail-oriented Document Processing Specialist to join our team! The Document Processing Specialist is accountable for the preparation, scanning, and verification of medical record documents for integration into the electronic patient record. This role ensures that medical records are processed in accordance with standardized Health Information Management (HIM) system-wide guidelines. Additionally, the Document Processing Specialist is responsible for effectively communicating any issues that may impact the quality or timely integration of documents into the patient’s electronic record.

Location: Onsite - Sioux City, IA 

Hours: Monday-Friday, 8am-4:30pm 

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Information Management: 

• Accurately prepare paper medical records for scanning following standardized HIM system wide prep guidelines
• Scans paper medical records into the electronic health record using a scanning device
• Accurately Indexes and verifies medical record images into the electronic health record following standardized HIM system wide document type guidelines
• Responsible for the verification batches of scanned medical record images are released into the appropriate quality review queue or committed into the patient’s electronic medical record
• Monitors and processes images from network file sweep folders
• Meet quality and productivity standards
• Upon request assist in the training of new hires by utilizing operational knowledge of prepping, scanning, and indexing processes
• Responsible for communication and reporting any system or workflow issues to appropriate leadership or team members
• Upon request, performs quality control and processing of reports
• Retrieves paper documents from defined patient care locations

Customer Service:

• Promptly answers office phone calls or assists with phone coverage
• Frequently monitors incoming department faxes, as necessary
• Responds to and fulfills continuation of care requests, as necessary

• Knowledge of medical terminology required - completion of a Health Information Management program preferred 
• Previous experience working in health information services/medical records expereince required 
• Excellent communication and keyboarding skills