Office Support Services staff is directly responsible for receiving and routing calls, scheduling prescriber and clinician’s appointments, entering client data and collecting for services.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Receives and routes calls to appropriate person or takes messages when necessary.

• Schedules prescribers and clinician’s appointments.

• Handles cash, processes credit card payments, writes receipts and balances cash box.

• Makes confirmation calls for scheduled appointments.

• Enters required client data into the Electronic Health Record.

• Other related duties as assigned.

• May be cross-trained to other support functions as appropriate

Education

High School or Vocational School graduate.

Qualifications/Experience

Multi-line phone experience, clerical experience, data entry and knowledge of office methods/procedures.