Responsible for safe and timely delivery of supplies, medication, and equipment to patients. Communicates with patients

in a kind, courteous, caring, and professional manner at all times. Maintains detailed log of all time, deliveries, disposal,

and pick up of supplies, medication, and equipment.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Ensures quality and safe delivery of services to patients.
• Uses equipment and supplies safely, effectively, and efficiently.
• Packages, processes, and ships pharmacy products per policy
• Maintains cold chain shipping containers and ice packs daily
• Constructs cold chain shipping containers as needed
• Consistently utilizes a holistic approach considering physical, psych/social, spiritual, educational, safety and related criteria appropriate to the age of patients served in assigned service area.
• Receives, issues, stores and distributes all equipment, supplies or other materials with accurately completed documentation of the transaction.
• Maintains a detailed audit trail of all transactions involving equipment, supplies or other materials that has been received, delivered or disposed.
• Transports and delivers supplies, equipment or other materials in accordance with compliance, accreditation and regulatory guidelines.
• Assists with providing proper and secure storage for all supplies, equipment or other materials.
• Utilizes aseptic technique when handling sterile supplies.
• Maintains appropriate levels of supplies, equipment or other materials.
• Answer the telephone, screen and route all incoming telephone calls to the appropriate person or take messages according to office policy and procedure.
• Greet clients providing courteous, caring and professional assistance.
• Communicates effectively and in a positive manner with internal and external customers.
• Creates positive working relationships with patients, physicians, and other IHHC staff.
• Maintain regular and consistent attendance at work.
• Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence.
• Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines.
• Maintain compliance with Personnel policies and procedures.
• Behave in a manner consistent with all Corporate Compliance policies and procedures.
• Perform other duties as requested by Pharmacy Manager to facilitate the smooth and effective operations of the office.

Education:

• High School or Vocational School graduate or an equivalent combination of education and experience.

Experience:

• Previous customer service and/or healthcare setting experience.

Licensure/Certifications:

• Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements.
• Maintenance of an acceptable motor vehicle record (i.e. no “OWI” convictions in last 7 years or no more than 3 moving violations in last 3 years)
• Valid Mandatory Reporter course completion by state(s) requirement
• Registered with the Iowa Board of Pharmacy as pharmacy support person