UnityPoint Health

Supervisor Financial Clearance

Requisition ID
2025-175021
Category
Management
Location
US-IA-West Des Moines
Address
1776 West Lakes Pkwy
Affiliate
9010 System Services Administration
City
West Des Moines
Department
Financial Clearance
State
IA
FTE
1.00
FLSA
Exempt
Scheduled Hours/Shift
Monday-Friday varies between the hours of 0700-1700
Work Type (Portal Searching)
Full Time Benefits

Overview

Supervisor Financial Clearance

Full Time Benefits

Remote/work from home with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.

 

 

This position is responsible for supervision of Financial Clearance.  Responsibilities include completing error tracking, monitoring staff productivity and holding staff accountable for completing pre-registrations and pre-authorizations with accuracy in an efficient and effective manner.  Responsible for monitoring staff compliance for following all regulations that impact financial clearance.  Holds staff accountable for an exceptional Patient Experience.  Assists Manager of Financial Clearance with coordination of the training and job performance of employees who report to this position.  Responsible for maintaining the staff schedule for assigned financial clearance areas and ensuring coverage to meet patient demand.  Successful fulfillment of these responsibilities will promote a motivated staff and contribute toward a prompt and accurate attainment of department and Health System objectives. 

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:      

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Management and Leadership

  • Lead and support Financial Clearance staff, including recruiting, hiring, scheduling, training, coaching, and performance management.

  • Oversee daily operations, ensuring efficiency, accuracy, and adherence to policies and procedures.

  • Streamline workflows, manage workloads, and recommend process or staffing improvements.

  • Monitor team performance, schedules, and coverage to meet departmental goals.

Financial Clearance Expertise

  • Serve as a subject matter expert and system administrator for relevant tools (Insurance Payers, Kronos, DCR Tracker).

  • Provide guidance, training, and support to staff and other departments.

  • Monitor performance metrics and assist with resolving physician or departmental concerns.

UnityPoint Health Standards

  • Demonstrate UnityPoint Health values and adhere to policies, procedures, and safety guidelines.

  • Maintain required licenses/certifications and complete all annual training.

  • Ensure compliance with HIPAA, regulatory standards, and federally funded healthcare program requirements.

Qualifications

Education:

  • High School diploma or GED.
  • Associate’s or bachelor’s degree (or equivalent work experience) with a minimum of two years previous experience in Revenue Cycle functions where Medical terminology required. 

Experience:

  • 2 years’ experience in Patient Access or related experience.
  • Prefer individuals with strong analytical skills and prior experience working in a Financial Clearance, Patient Access, Billing or Revenue Cycle area

License(s)/Certification(s):

  • Valid driver’s license when driving any vehicle for work-related reasons.

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