Clinical Manager 

PACE (Program of All-Inclusive Care for the Elderly)

Monday-Friday 8:00AM-4:30PM

Full Time Benefis

Under the supervision of the PACE Operations Director, the Clinical Manager is responsible for managing the operations of the PACE medical clinic, PACE homecare operations and PACE Clinical staff in conformance with PACE regulations and policies, procedures and standards established by PACE and UnityPoint Health.  Works collaboratively with the PACE Program Manager, Business Manager, and Transportation/Facilities manager to manager day to day PACE operations, and Quality Performance/Performance Improvement.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Monitors operations and systems, identifies issues, problem-solves and works to improve departmental and agency-wide system issues in collaboration with other members of the interdisciplinary team.
• Provides for follow-up on clinic care and service delivery complaints and keeps all interested parties apprised of the situation. Documents complaints per QI policy.
• Collaborates with Medical Director/Physician, Nurse Practitioner and Quality Assurance/Program Improvement staff to develop Nursing Practice Standards and documentation.
• Monitors for consistent nursing homecare practice at each participant home using established standards, policies, and procedures. This includes but is not limited to caseload and chart reviews.
• Works in collaboration with the PACE Management Team to establish and maintain uniform, consistent care delivery for PACE members, including collaborative problem solving on member appointments and transportation/homecare needs.
• Ensures proper follow up on infection control and employee health protocols.
• Reviews all nursing feedback and incident reports.
• Oversees homecare needs of members in coordination with the Home Care Coordinator.
• Interfaces with members, families, contracted providers and the public in regard to issues related to the routine operation of the clinic and site.
• Reviews safety issues, including member falls and incidents as they occur, and reports to the interdisciplinary team, and appropriate committees.
• In collaboration with the Medical Director and PACE Program Manager, oversees the day to day clinical operations of the PACE program, Monitors standards and makes changes as needed.
• Assists PACE Operations Director with budget preparation and with monitoring and correcting the financial performance of site operations.
• Participates in assigned agency committees and in external associations as appropriate.
• Authorizes procurement and oversees maintenance of medical, pharmaceutical and oxygen supplies in the clinic; ensures that an appropriate inventory of these supplies is consistently maintained.
• Oversees encounter data collection for assigned areas.
• Participates as part of the PACE administrative on call rotation.

Education

RN
Experience

Minimum of one to two years of progressive management and leadership experience required

License(s)/Certification(s)

Valid driver’s license when driving any vehicle for work-related reasons.
Valid Auto Insurance
Applicable licensure must be maintained
Current CPR/BCLS certification
Maintain current Mandatory Reporter
Knowledge/Skills/Abilities

Employee performance management
Microsoft Office product knowledge.
Other

Use of usual and customary equipment used to perform essential functions of the position.

Mandatory Reporter: Child & Dependent Adult Abuse

CPR: Maintain a valid Basic Life Support (BLS) Healthcare Provider Card with Re-certification.