Clinical Care Attendant

Grundy Family Medical Clinic

Part-Time; 24 Hours per week; Wednesday, Thursday, Friday, and Saturdays. Evening hours to support Expanded Access clinic

The Clinical Care Attendant is responsible for assisting the Physician, Nurse Practitioner, and Physician Assistant (collectively “Provider”) with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a Provider and working closely with the Provider, other clinical staff, and direct patient care. Additionally, the Clinical Care Attendant is responsible for a variety of clerical and clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a strong customer service attitude.  Acting as the patient advocate, the Clinical Care Attendant has continuous contact with Providers, patients, patient families/ significant others, community agencies, and patient care staff and management. 

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. 

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:   

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Welcomes, registers, escorts, and checks out patients to support a smooth and positive clinic experience.

• Obtains and documents patient history, review of systems, and vital signs in the medical record according to clinical protocols.

• Assists with and performs clinical procedures, point-of-care testing, and lab work within scope and under provider supervision.

• Reviews after-visit instructions with patients and completes required follow-up calls and results communication per policy.

• Maintains clean, organized, and fully stocked exam rooms, including instrument care and sterilization processes.

• Accurately processes patient, provider, and pharmacy messages and completes required safety and compliance checks (e.g., logs, temps, meds).

• Adheres to all HIPAA, OSHA, CLIA, and organizational policies, participates in staff communication and development, and supports clinic operations as needed.

Required:

• Graduate of an accredited program for Medical Assistants or completion of an accredited EMT course. OR 3-5 years of experience as a Certified Medical Assistant will be considered as an alternative minimum requirement if a graduate from a non-accredited program. Being a graduate of a registered Apprenticeship will also be considered an alternative minimum requirements
• Current CMA certification for Certified Medical Assistant from AAMA, NCCT, AMT or NHA or EMT certification. 
• Valid driver’s license when driving any vehicle for work-related reasons. 
• BLS and Mandatory Reporter 

Preferred:

• Graduate of an accredited program for RN/LPN license with associate’s degree. 
• Completed Nationally Accredited Paramedic Program at the Certificate or Associates Degree Level. 
• Two years’ experience in a Family Practice setting, Urgent Care, or related field preferred. 
• Iowa or Illinois RN/LPN license. 
•  Current Paramedic Certification and/or License as required by the State of Iowa/Illinois.