UnityPoint Health

Certified Medical Assistant

Internal Medicine - Mills Civic Clinic

West Des Moines, IA

Monday-Friday 7:45AM-5:15PM and one half day 8AM-12PM

Full-time + benefits

$5,000 sign on bonus offered to external or newly licensed candidates!

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

We are seeking a dedicated and compassionate Certified Medical Assistant (CMA) to join our Internal Medicine team in Norwalk, Iowa. As a vital member of our healthcare team, you will support providers in delivering high-quality, patient-centered care to adult patients often managing complex or chronic medical conditions. This position requires clinical proficiency, attention to detail, and a commitment to excellent patient service.

• Room adult patients and obtain accurate vital signs, health histories, and medication lists.

• Assist providers with physical exams, chronic disease follow-ups, and Medicare wellness visits.

• Perform diagnostic procedures such as EKGs, diabetic foot exams, and specimen collection (urine, blood, etc.).

• Administer medications and adult immunizations per provider orders.

• Accurately document patient information in the electronic medical record (EMR).

• Support chronic disease management (e.g., diabetes, hypertension, COPD) through patient education and follow-up coordination.

• Coordinate referrals to specialists, prior authorizations, and diagnostic testing.

• Monitor and manage prescription refill requests and medication reconciliation.

• Prepare exam rooms and ensure cleanliness and readiness for each patient visit.

• Follow infection control, safety, and confidentiality policies and procedures.

• Participate in care team meetings and quality improvement activities.

• Education: Completion of an accredited Medical Assistant program (required).

• Certification: Must hold and maintain one of the following active certifications:

  • AAMA – American Association of Medical Assistants

  • NCCT – National Center for Competency Testing

  • NHA – National Healthcareer Association

  • AMT – American Medical Technologists

• Experience: Prior experience in an internal medicine or adult primary care setting is preferred.

• Skills & Competencies:

  • Strong understanding of chronic disease processes and adult preventive care

  • Excellent clinical and administrative skills

  • Proficient with electronic medical records (EMR) and patient documentation

  • High level of professionalism, attention to detail, and organizational ability

  • Strong communication skills and ability to work collaboratively with a multidisciplinary team