Shift: M-F, Day shift
Location: Des Moines, IA
Provide executive level administrative support to Chief Administrative Officer and other Human Resource Vice Presidents. Manages day-to-day operations of the executive’s office, assuming responsibility for meeting organization, prioritizing tasks, maintaining an efficient and practical calendar. Assists with analysis, daily functions and assignments while optimizing use of resources. Uses creative decision making and independent judgment in all aspects of this position.
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Administrative Support
Receives and responds to telephone calls on behalf of the assigned executive(s), obtaining detailed information for call that need attention of other personnel and refers appropriately if
necessary. Ensures conflict resolution with difficult callers via telephone and in-person by demonstrating proactive thinking and attentive listening skills.
Maintains practical calendar, prioritizing meetings compliant with needs and importance of meeting purpose, assuring all corresponding documents are pulled together. Allows for flexibility in the event issues require immediate attention and reschedules as needed. Creates and maintains standing meetings appropriately on calendar. Coordinates schedules with physicians, staff and outside customers taking into consideration meeting areas. Attends and assists assigned executive(s) in meetings/presentations as requested, recording minutes when necessary.
Reminds executive(s) of special circumstances surrounding upcoming meeting and/or location. Communicates changes and upcoming events via email, voicemail and written message.
Operations Management & Projects
Prepares and organizes information, materials for meetings. Appropriately schedules meeting locations on and off site, selects catering needs, and arranges for audiovisual aids. Prepares
notification, agendas and other reports as requested. Coordinates conference calls as needed. Demonstrates critical thinking skills and deals with unavoidable meeting conflicts in the event of assigned executive’s absence.
Responsible for creating, monitoring, and advising on reports, tables, charts and graphs from data based on research or gather information involving a high level of knowledge of policies,
procedures, and software applications
Independently plans and manages daily activities, prioritizing assignments and anticipating needs of assigned executive, utilizing time management techniques and optimization of available
resources. Uses discretion and independent judgment in accomplishing assignments and complete projects within assigned time period. Demonstrates ability to consistently meet work
demands remaining flexible and adapting to the needs of the Vice President. Exhibits willingness to assist in other functions and duties in special circumstances as assigned
Maintains confidential, accurate data and paper files, policy books and records of employee attendance at educational offering
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