The Human Resources (HR) Support Specialist plays a key role in supporting the HR department and ensuring that the HR functions are efficient and effective to support the organization. This position performs a variety of HR related tasks at a professional level and may carry out responsibilities in some or all of the following HR core process areas; HR Compliance, HRIS Reports, onboarding support, training, Employee Relations/ HR Business Partner support, and other general HR responsibilities.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Data/Administrative Support

• Assists team members and leaders with questions and triage to appropriate HRBP, ERP or COE.
• In support of the HR department and other service lines, understands and navigates the HRIS system, and in collaboration with other COE’s, executes Lawson transactions and position creation with minimal errors.
• Monitor and audit affiliate Lawson data, and make appropriate changes to ensure correct data is maintained (vacant manager, work schedules, FTE, work assignments, etc..)
• Develops knowledge of general HR practices, technology, and metrics using Power BI and other available tools within UPH to support ERP/HRBP’s interactions/relationships with Leaders
• Runs weekly/monthly/quarterly reports and as requested reports from Lawson, PowerBI, Sharepoint and Compensation reporting.
• Provides oversight, recordkeeping, and administration of processes and documents related to compensation related programs (retention agreements, discretionary bonus/retention documents, and other special reports).

Compliance/Recordkeeping

• In collaboration with system and affiliate teams, assists with Policy administration, creation, editing, and appropriate communication.
• In collaboration with ERP/HRBP, assists leaders and team members with relevant interpretation of employment regulations and organizational policies.
• Responsible for, and acts as subject matter expert for relevant systems that monitor/track licensure, certifications, and other regulatory or local requirements (Evercheck, VaxTrack)
• In collaboration with other COE’s, responsible for Labor Law posting process and requirements at all locations within affiliate
• Provides support for various Regulatory Agency/Accrediting Agency compliance requirements.

Human Resources Support

• Participate in affiliate/system meetings/committees as needed
• Assists in providing affiliate specific content and may be responsible for facilitation or support of New Employee Orientation
• Provides departmental support which includes primary point of contact for front desk coverage, miscellaneous project support, and assistance with employee file administration, and I9 audit/reconciliation.
• Responsible for all phases of the unemployment process and ensures appropriate collaboration/engagement with the ERP/HRBP to achieve best possible outcome.
• In collaboration with other departments, is responsible for proper data collection in support of various Regulatory Audit/Surveys.

Relationship Management

• Serve as liaison and steward for UPH when working with local community student/adult groups.
• Balances team and individual responsibilities, objective and open to other’s views, gives and welcomes feedback, contributes to positive team goals, puts success of team above own interest.
• Respectful of all individuals and maintains confidentiality.
• Provides outstanding customer service experience to employees, HRBP’s, ERP’s, and other stakeholders within and outside of the HR function.

• Associates degree
• Minimum of 2 years experience in an HR role/department, with a strong focus on HR processes, procedures, and overall customer service and service delivery.
• Must read, write speak English fluently.
• Exceptional customer service skills required.
• Basic math and keyboarding knowledge.
• Experience working with a variety of computer applications as a primary function, including experience with MS Office software products.
• Use of usual and customary equipment used to perform essential functions of the position.