The Family Peer Support Specialist I (FPSS) has the opportunity to impact families through support and education by drawing on their own experience as a parent or primary caregiver of a child with an emotional, behavioral or mental health needs. The FPSS performs a wide range of tasks to assist families / clients in their own journey through the mental health system, role model good communication skills and share their own experineces in a positive manner. The FPSS will serve as a member of the Eyerly Ball team and provide support and consultation to encourage and model positive behaviors with clients and families in the CCBHC catchment area. Provide a variety of services, ranging from the teaching of skills to delivery of services to providing activites focused on supporting primary caregivers and parents Will develop effective working relations and cooperate with all Eyerly Ball departments throughout the entire coordination process. This role is critical to ensure continuous improvement in client care, communication, and satisfaction.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Individual and Family support services:
• Lead client sessions designed to support parents and caregivers of children with emotional, behavioral or mental health needs.
• Help clients overcome barriers to services which include, but are not limited to anxiety, financial deficits, transportation issues, health limitations, etc.
• Willingness to provide in person Community-Based services in all CCBHC counties.
• Provide assistance to clients in accessing needed self-help and peer/ family support services.
• Assisting children and families in identifying and developing social support networks.
• Identifying community resources that will help children, and their families reduce barriers to mental health and substance use services.
• Connection to peer advocacy groups, family supports networks, wellness centers, NAMI, and parent training programs.
• Advocacy for clients and families
• Register clients and provided distribution of food from the food pantry.

Documentation:
· Complete all documentation within established guidelines.
· Ability to prioritize client needs and complete required written documentation.
· Demonstrate an understanding of all grant standards.
· Track and document program quality measures.

Education: High School Diploma or equivalent required.

Experience: Experience as a parent or primary caregiver of a child with an emotional, behavioral or mental health need. Experience navigating child serving mental and behavioral health systems. 

License(s)/Certification(s): Have completed or will complete a state sanctioned Family Peer Support Specialist training and passed competency exam based on training. Possess a valid driver’s license, proof of auto liability insurance and a good driving record.

Knowledge/Skills/Abilities: Coordination - Adjusting actions in relation to others' actions. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Time Management - Managing one's own time and the time of others. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Other: Reliable transportation. Basic Computer Skills