The outpatient pharmacy support person is responsible for nontechnical duties assigned by a supervising pharmacist including, but not limited to, delivery of medications/goods, performing routine errands within the building(s), clerical duties, processing wholesale drug orders, receiving requests by phone or in person, performing drug inventory duties, assisting in the cleaning of the work area, and restocking and ordering of supplies.

Foremost among the responsibilities is the delivering of parcels and goods to patients through accurate and efficient shipment, transport, receipt and distribution.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Delivery of Medical Supplies

• Transports incoming and outgoing parcels, mail, supplies, medications and goods to locations inside and outside of UnityPoint Health.
• Ensures items transported are properly labeled and packaged prior to transport to ensure safety of driver and goods.
• Uses logs and to confirm time of delivery and/or receipt of goods transported.
• Maintains order and cleanliness in all areas worked.
• Participates on teams to enhance team member satisfaction, analyze workflow and work toward continued efficiency improvements.
• Works closely with others to ensure supplies are available timely in the correct location.

Pharmacy Support

• Assists pharmacy team as needed. This can include stocking supplies in inventory or customer areas, assisting at the drive-up window and other support person duties.

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

• High School Diploma or Equivalent
• Proven history of identifying issues and conflicts and working proactively toward resolution.
• Valid Iowa driver’s license for at least three years with an acceptable or clear rating according to the Motor Vehicle Record chart. 
• Must have a minimum of 2 years driving experience with no record of DUI, DWI, or similar alcohol or drug related offenses over the past 5 years.
• In addition there will be no record of reckless driving, careless driving, speeding over 15 miles above the speed limit, fleeing or eluding a police officer, chemical test refusal, leaving the scene of an accident, driving after revocation or suspension, or passing a stopped school bus in the last 5 years.
• Able to operate manual and automatic transmission vehicles.
• Registered as a support person with the Board of Pharmacy within 30 days of hire.
• Ability to work accurately and quickly with numerous interruptions.
• Ability to maintain a clean, orderly work environment using efficient processes.
• Must be able to work safely with minimal supervision and assume timely completion of duties.
• Performs basic math calculations.
• Communicate effectively in person and via phone.
• Ability to follow verbal and written instructions.
• Use of usual and customary equipment used to perform essential functions of the position including motor vehicles and carts.