Remote (within the UPH blueprint)

Shift: Friday - Monday | 8:00 AM - 5:00 PM

As a key member of our care coordination team, the Scheduler plays a vital role in ensuring seamless, timely, and efficient patient care. This position is responsible for organizing and managing patient visit schedules while maintaining clear and proactive communication with clinical staff, supervisors, patients, and peers. The Scheduler helps drive patient satisfaction and clinician engagement by supporting smooth operations and adapting to evolving processes. This role also ensures compliance with company policies, payor requirements, and federal regulations, making it an essential part of delivering high-quality, compassionate care.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

· Speaking with patients to set up their homecare visits and verify patient information.

· Coordinating patients’ initial visits within company policy for timely initiation of care by managing multiple Epic workqueues.

· Assigns appropriate clinician coverage for all ordered services.

· Answer the telephone/emails, screen and route all incoming telephone calls/emails to the appropriate staff member or take messages according to office policy and procedure.

· Review hospitalization lists and report findings to clinicians

Education:

• Associate degree in business, health administration, related field, or equivalent experience
• All staff are expected to participate in appropriate continuing education as may be requested and/or required by their immediate manager. In addition, staff are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. All staff must attend mandatory educational programs.

Licensure/Certifications:

• Valid driver’s license when driving any vehicle for work-related reasons.

Minimum Experience:

• 2 years of Scheduling or Customer Service Experience.
• Basic knowledge of computer applications.

Other:

• Use of usual and customary equipment used to perform essential functions of the position.

Apply Today!

• Ready to take the next step in your healthcare career? Apply now to join our team + make a meaningful impact in the lives of those we serve thorugh compassionate care.