UnityPoint-St. Luke's

Hours: Monday-Friday 3:00pm-11:30pm

Do you thrive on accuracy and attention to detail and have great cusomer service skills!

If yes join our Patient Access team where you will create accurate and thorough registration for each patient visit.  Ypu will be responsible for obtaining demographic and financial information as well as obtaining signatures required for successful billing submission, and collecting patient liability before or at the time of service as defined by the patient’s insurance plan.  

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Engage with patient/legal representative to obtain and input accurate demographic and insurance data to ensure accuracy.
• Consistently schedules, registers, and obtains signatures.
• Understands and communicates patient benefit information and follows collection guidelines.
• Answer telephone calls in a clear, calm, and professional manner. Screen calls by urgency and route calls promptly, accurately, and professionally.
• Professionally processes the collection of financial liability and facilitate payment arrangements.

Education

• High School graduate or equivelent. 

License(s)/Certification(s):

• Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

• Typing speed and accuracy of a minimum of 40 wpm.
• Project a professional image.
• Writes, reads, comprehends, and speaks fluent English.
• Basic computer knowledge using word processing, spreadsheets, email and web browser.
• Ability to multi-task and work efficiently to maintain patient movement and schedules.
• Ability to communicate and work collaboratively with Patient Access Manager, Patient Access Supervisor, Physicians, Physician offices, and UnityPoint Ancillary departments.

Apply today!!