UnityPoint Health – Hiawatha Family Medicine/Internal Medicine
Certified Medical Assistant (CMA)
Full-Time | Monday–Friday with a Half Day Each Week | Benefits Eligible

Location: Hiawatha, IA

We are seeking a dedicated and compassionate Certified Medical Assistant (CMA) to join our team at Hiawatha Family Medicine/Internal Medicine. This full-time position offers consistent weekday hours and includes a scheduled half-day off each week.

As a key member of the clinical care team, the CMA plays an important role in supporting providers and ensuring patients receive high-quality, efficient care in a welcoming environment.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
• Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
• Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
• Schedule referrals for patients with specialist or outpatient as requested by the provider.
• Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
• Answer questions and provide teaching to patients and family members.
• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.
• Provide information to appropriate regulatory agencies (i.e. health department).
• Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
• Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site. 

• Graduate of an accredited program for Medical Assistants.
• Current CME certification for Certified Medical Assistant and AAMA, AMT, NHA or NCCT certification.
• Mandatory Reporter certification.
• CPR certification.
• Meets educational/competency requirements per policy.
• Previous clinical experience in a medical office preferred.
• Computer data entry experience.
• BLS and Mandatory Reporter certification.