UnityPoint Health

Community Health Worker

Muscatine, IA

40 hours per week, Full-time + benefits

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Care Coordination 

• Promotes positive customer relations in dealing with patients, visitors, and other employees. 

• Interacts with clients to promote a full range of health services; determines the benefit of each health program after assessing clients' willingness to enroll in available programs. 

• Provide cultural and linguistic health education information and current resource materials to individuals and families. 

• Utilize a holistic approach (considering physical, psych/social, spiritual, educational, safety and related criteria) appropriate to the age of the clients served in the assigned service area. 

• Refers families to clinical, social, and financial support using an established algorithm to assess patient and family needs. 

• Assist patients with accessing community-based resources by supporting them with applications, transportation needs and follow up on any referrals made to ensure patient utilizes identified community based resources. 

• Advocate for individual and community health. 

• Enhance patient’s ability to effectively communicate with healthcare providers. 

• Works with staff and providers to create a care plan and communicates with them regarding the status of referrals and outreach efforts. 

Administrative Duties 

• Maintain documentation of patients served and support provided. 

• Complete data entry to track patient outcomes, identify challenges and recognize success. 

• Maintain up to date information about community-based resources in order to make appropriate referrals. 

• Identifies trends in barriers experienced by families when seeking care and provides data to team members.  

Education: 

High school diploma or equivalent. 

Experience: 

Strong understanding of community based resources. 

• Experience as a direct care worker 

• Familiar with the VNS Community Resource Directory and/or 211