Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures. Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status. Schedule referrals for patients with specialist or outpatient as requested by provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including prior authorizations. Answer questions and provide teaching to patients and family members.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
• Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
• May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
• Perform EKGs.
• Apply Nursing Process (assessment, diagnosis, planning, intervention and evaluation within licensure guidelines).
• Administer vaccines and ordered medications by oral, IM, SQ or ID routes.
• Telephone triage by providing and documenting advice for home care of illness/conditions; conducting follow-up phone calls regarding patient’s health and progress as necessary.
• Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing; including prior authorizations.
• Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements.
• Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring of disease status.
• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.
• Assists leadership with quality and other clinic initiatives as needed.
• Keeps log on sample drugs, MSDS sheets, assists with safety surveys, tracks out-dates, AED log, and monitors refrigeration for immunizations.
• Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
• Demonstrate initiative to improve responsibilities; be open and objective to other’s views; give welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Perform other duties as requested by clinic leadership to facilitate the smooth and efficient operations of the office.

Education:
• Graduate of an accredited nursing or medical assistant program.
Experience:
• Computer data entry experience.
• Lab skills preferred; will train.
• Previous clinical experience in a medical office - preferred.
License(s)/Certification(s):
• Current Iowa RN or LPN license or CMA.
• Must possess and maintain current Basic Life Support (BLS) and Mandatory Reporter certification or obtain certification within three months from date of hire.
• Valid driver’s license when driving any vehicle for work-related reasons.