Experience Specialist - Provider Scheduling

UnityPoint Clinic - Multispecialty

Cedar Rapids, IA

Part-time: 0.5 FTE, 20 hours/week

Clinic Hours: Monday-Friday 8am-5pm

This Experience Specialist (ES) role will be non-patient-facing and focused primarily on provider scheduling support for our Multispecialty team.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Manage and maintain provider scheduling for 25 physicians and APPs across three sub-specialties

• Create and update EPIC schedule templates in collaboration with providers

• Coordinate and communicate provider schedules to all relevant teams

• Track and process provider PTO and time-off requests

• Serve as the primary contact for overall provider schedule management

• Ensure accurate and timely updates to all scheduling systems and documentation

• High School or Vocational School graduate.
• Ability to effectively enter information into a variety of computer programs.
• Ability to understand and apply guidelines, policies and procedures.
• Ability to interact effectively with physicians, health care team members, individuals and members of their support systems.
• Previous medical office experience preferred.
• Previous experience with an electronic health record or medical office software preferred.
• Previous experience coding diagnoses and procedures with ICD-10-CM and CPT preferred.
• Strong interpersonal skills.
• Strong computer skills.
• Ability to work as a team member.
• Strong verbal and written communication skills.