Patient Placement Specialist - Transfer Center

Available Shifts: Days and Nights, Full-time or Part-time (12 hour shifts), Weekend Package available

Onsite: Des Moines, IA

The Patient Placement Specialist will organize and prioritize bed placement for their assigned pod in partnership with the transfer center hospitalists, nurses, and market points of contact. The Patient Placement Specialists serves hospital community by adhering to professional standards, hospital policies and procedures, federal, state and local requirements and accrediting bodies.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Assigned to a pod of hospitals to place patients for that shift
• Coordinates patient placement assignments and re-assignments throughout all hospital units; verifying bed requests to admission orders for placement using various data sources.
• Communicates with intake/lead nurses, hospitalists, unit leaders and charge nurses, and nursing supervisors to place patients, resolve bed shortage conflicts and convey the status of available beds.
• Assist in placement of planned admissions in partnership with unit leaders.
• Establishes effective working relationships with cross-functional team(s).
• Responds timely, effectively and appropriately to deliverables
• Identifies and responds appropriately to both internal and external customer needs utilizing available resources
• Partners with the Clinical Capacity Expeditor to identify and resolve placement or discharge delays.

Education: 

• High School Diploma required

Experience: 

• 2 years of Clinical Healthcare experience required

Licenses/Certifications:

• BLS (can obtain with 90 days of hire)

Knowledge/Skills/Abilities:

• Excellent written and verbal communication
• Highly organized
• Proficient with technology including Microsoft products and EPIC
• Able prioritize effectively when faced with multiple tasks simultaneously
• Excellent customer service skills; able to navigate complex or challenging discussions