UnityPoint Health

Switchboard Operator

Requisition ID
2025-167283
Category
Administrative and Clerical
Location
US-IA-Sioux City
Address
2720 Stone Park Blvd
Affiliate
7520 UnityPoint Health SC St Lukes
City
Sioux City
Department
Telecommunications- SLRMC
State
IA
FTE
1.0
FLSA
Non-Exempt
Scheduled Hours/Shift
3-11 and 11-7
Work Type (Portal Searching)
Full Time Benefits

Overview

UnityPoint-St. Luke's

Full-Time

 

Operation of the switchboard, Vocera, text messaging and radio paging system to facilitate the exchange of information between the Medical Centers, the public, physicians and departments within the hospital.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:      

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Key Accountability

  • The answering of calls from the outside to notify doctors, transfer to patient room or transfer to another UPC.
  • Utilization of Vocera for communication of codes.
  • Utilization of computer with Window word, Excel and Outlook for communication and everyday activities.
  • Willing and ready to assist other team members with their duties as time permits or need arises.
  • Other duties as assigned (duties may be added, deleted or changed at any time)

Qualifications

High School graduate

Knowledge of Excel, Word, and Outlook

Ability to handle difficult and stressful situations with professional composure.

Ability to work individually and as a group.

Ability to recognize, analyzes, and solves a variety of problems.

Ability to exercise sound judgment in making critical decisions.

 

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