UnityPoint at Home - West Des Moines, IA

Scheduler (Weekend Package)

Full Time - 0.9 FTE

Day Shift: 

• Friday - Monday
• 8:00 AM - 5:00 PM

* Weekend Differential! *

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Coordinate and Manage Patient Scheduling: Schedule and adjust patient visits in a timely manner to ensure continuity of care, compliance with regulations, and patient satisfaction. Serve as a liaison with patients, clinicians, contract agencies, and other departments to manage visit frequency, coverage assignments, and scheduling changes.

• Support Clinical Staff and Operations: Provide scheduling support to field clinicians by managing visit assignments, responding to inquiries, adjusting schedules as needed, and helping to balance workloads and overtime. Attend care team meetings and maintain communication to support care planning and delivery.

• Facilitate Communication and Problem Solving: Act as a key communication hub between patients, clinicians, supervisors, and support teams. Troubleshoot scheduling issues, assist with referrals, address patient concerns, and ensure accurate documentation and efficient use of systems like Epic.

Education:

• Associate degree in business, health administration, related field, or equivalent experience. 

Experience:

• Minimum 2 years of scheduling or customer service experience.

License(s)/Certification(s): 

• Valid driver's license when diriving any vehicle for work-related reasons.