Peer Support Specialist - IHH

UnityPoint Health Berryhill Center

FTE: 1.0 (Full-time, 40 hours per week) -

Shift: Monday-Friday 8am-4:30pm

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

• Mentor patients who are having difficulty with behavioral health symptoms
• Welcome new patients into services
• Help patients overcome barriers to services which include, but are not limited to anxiety, financial deficits, transportation issues, health limitations, etc.
• Assess patients medical and behavioral health needs
• Refer patients to community resources
• Create an integrated health treatment plan with patient engagement
• Follow up with referral sources to ensure that patients and other providers are following their treatment plan
• Obtain health information from patients including but not limited to height, weight, waist circumference, allergies, current and previous medications, and smoking
• Responsible for ensuring that one’s caseload is meeting health performance indicators
• Enter patient health information into computer system
• Assist patients in completing patient assistance and other public assistance forms
• Assist patients in completing Integrated Health Home enrollment forms
• Assist patients in completing health questioners
• Provide direct services to patients as needed including but not limited to transportation
• Assist patients in completing quality assurance surveys
• Respect patient confidentiality and interact with others in a professional manner
• Performs group activities with patients enrolled in IHH
• Makes monthly contact with patients enrolled in IHH through phone or face to face contact to fill any gaps in care that are identified
• Other duties as assigned
• Document on contact with patients in EPIC

REQUIRED QUALIFICATIONS:

• High School Diploma or GED. 
• Have completed or will complete a state sanctioned Peer Support Specialist training no later than 6 months after one’s start date
• Have a current mental health diagnosis
• A licensed health provider must validate that an IHH Peer Support Specialist is in recovery
• A valid driver’s license and insurance with reliable transportation
• Computer Skills

PREFERRED QUALIFICATIONS:

• Associates degree in Social Work, Human Services, or other Human Services related field
• Experience providing behavioral health services
• Completed or will complete a state sanctioned Peer Support Specialist training no later than 6 months after one’s start date