UnityPoint Clinics

RN Care Coordinator

East Des Moines Family Medicine and DSM Parks Area Internal Medicine Clinics

Monday-Friday 8AM-5PM

*This person will work 3 days in the office and 2 days from home

*MUST have an RN license

$5,000 SOB offered to external candidates

This team supports transitions of care - so for Family and Internal Medicine you will make hospital follow up calls for those clinics, follow up with nursing assessments and medicine reconciliation - mostly telephones calling patients, providers, etc. and any need that comes up with food or housing insecurity - main goal is to reduce re-admissions. Time will be split between clinics. 

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

As a key member of the interdisciplinary team, contributes important knowledge regarding coordinating team-based care for patients with health concerns by involving the patient, their family, the physicians, and community resources.  Also uses nursing skills to educate patients on subjects to include medication, procedures, diet and exercise, and other care requirements. This position is 90% on the phones, coordinating follow ups and assistance to patients. 

• Coordinate and facilitate patient centered interdisciplinary care and communication, including home health and referring physicians’ around interventions leading to the best outcome.
• Provide regular and consistent follow-up during transitions of care with patient, coordinators and other healthcare professionals in other care settings; including Care Navigators and Patient Care Facilitators.
• Demonstrates competence in the skills necessary to carry out assigned duties.
• Utilize patient registry tools to guide action plan for designated patient populations.
• Identify high-risk patients and intervene with the guidance of the provider to improve outcomes.
• Demonstrate clinical leadership as a role model for other staff and provide direction that ensures top of licensure duties for all team members.
• Utilize critical thinking in making independent judgments related to patient care. Maintain responsibility and accountability for the knowledge of conditions of assigned patient populations.
• Engage in process improvement work and quality initiatives to ensure efficient, high quality multidisciplinary care is provided.
• Coach and educate designated patient population and family regarding chronic disease self-management and preventative health maintenance using predefined protocols and evidence based medicine.
• Work with patients and families to develop and work towards self-management goals through RN only visits

• Possess a current Iowa RN license
• Minimum 3 years of nursing experience is preferred
• Clinic and Hospital experience is a plus! Home health experience also accepted! 
• Team player, ability to be a self-starter
• Ability to work autonomously