Director, Quality & Clinical Effectiveness

Full-time, 1.0 FTE (40 hours/week)

Days, Monday - Friday

Location: Dubuque, IA

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

The Director, Quality and Clinical Effectiveness is the Market leader with responsibility for overall quality and clinical effectiveness of their Market, with ultimate accountability residing with the Market CNO and Market CMO clinical dyad. The position reports to the Market Chief Nursing Officer (CNO) with a matrixed reporting to the System Vice President, Quality and Clinical Effectiveness. The Director, Quality and Clinical Effectiveness will assist the Market CMO and Market CNO to set the Market quality agenda, monitor performance across care settings, and prioritize improvement opportunities as the Market improves performance in partnership with the System CMO and CNO. Leadership responsibilities include, but are not limited to quality, clinical effectiveness, high reliability care pathways, risk management, regulatory and accreditation, performance improvement, clinical informatics, and infection prevention. This leader will partner closely with the System leaders for all of these areas with the System setting strategy and the Market operationalizing in a Market-specific meaningful way.

Education: 

• Must have a Bachelor's Degree in Nursing with a minimum of 3 years experience in quality, safety, risk management, clinical informatics, infection prevention or related roles

Experience: 

• Must have 5-10 years of clinical practice experience
• Must have at least 5 years of Director/Executive-Level Administrative experience with special expertise in: 
  • Clinical Quality Leadership/Management
  • Clinical Quality Improvement (Process Improvement models, Data Analysis, Benchmarking and Performance Management)

License(s)/Certification(s): 

• Active Registered Nurse License issued by the Iowa Board of Nursing

Knoweldge, Skills & Abilities: 

• Leadership in quality, clinical effectiveness and high reliability organization
• Membership and experience in professional societies, such as IHI, AMGA, AAFP, etc
• Strong knowledge of safety and quality literature, best practices, accreditation, and regulatory requirements
• Ability to motivate, train and manage employees while creating an inclusive and collaborative environment
• Critical thinking skills using independent judgment in making decisions. Experience coordinating, prioritizing, setting timelines, and multi-tasking 
• Advanced communication skills, both orally and in writing. Ability to interact and communicate effectively at all levels across the organization. Proficient computer skills (Microsoft Word, Excel, PowerPoint, etc.)
• Good organizational and problem-solving skills. High attention to detail and degree of accuracy
• Works independently and in a team environment
• Professional demeanor and appearance